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Customer Service Assistant

Location:
Sherman, TX
Posted:
September 16, 2013

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Resume:

Bridgette L. Sease, COA

Phone: 469-***-**** Cell

Email: ab7u04@r.postjobfree.com

OBJECTIVE: To find a growing company that I can learn from and help with my

previous skills.

QUALIFICATIONS: I have 14yrs experience is in ophthalmology and 7 years as

Surgical Assistant. Have been thoroughly trained on all equipment and I

also have over 20 years of experience with customer service and reception

duties. I am computer literate with the basic computer programs such as

Microsoft Office, Windows XP and Vista. I've also worked with Medflow EMR,

Medevolve PM, Eyesite, refractiveWare and Office Mate/Exam Writer.

EDUCATION

Princeton High School

Collin County Community College

Certified Ophthalmic Assistant

EMPLOYMENT

2007-Present Ophthalmic Assistant/Scrub Technician; Heritage Eye Center

. Preliminary tests on all patients

. Scribing for multiple Physician

. Consulting patients about Lasik and premium IOL's

. Proficient with diagnostic tests

. Cross trained for ASC, scrub tech for IOL, Pterygiums and Ocular

Plastic procedures

. Handle all patient assistance programs

. Organize annual relay for life team event and assist in health

fairs

. Train for back office and surgery center

2005-2007 Ophthalmic Assistant/Refracting Technician; Eye Surgery of Texas

. Preliminary tests on all patients

. Scribing for Physician

. Consulting patients about Lasik and premium IOL's

. Coordinating surgery schedules and verifying insurance coverage

2003-2005 Optometric Assistant; Alpha Optical

. Preliminary tests on all patients

. Ordering all pharmaceuticals and contacts

. Advance testing for low vision, glaucoma and Lasik patients

. Sterilizing surgical instruments (autoclave)

. Training supervisor for front and back office

1999-2002 Ophthalmic Technician; American Laser Vision

. Clinical Director (Lewisville Location)

. Pretests for LASIK Candidates

. Coordinating Schedules and preparing surgery charts

. In house financing for all clinics

. Consultations for LASIK



Contact this candidate