Denisse M Garza Phone 203-***-****

Email: ab753f@r.postjobfree.com

Professional Summary

Twelve years of professional experience in the Business Development and Sourcing Industry with a focus on identifying key business

segments, developing and executing customer focused growth plans. Comfortable operating at multiple levels of engagement, including high

level C contacts, vendor management, client relationship management. Solid track in record driving sales, managing forecasts, evaluating new

business opportunities, and maximizing profitability/ROI. Examples of personal highlights in delivering customer value include, exceeding

goals of sales and savings for more than 14% TAA, achieved annual revenue goals of seven digits in USD. Master of Business Development

and cross selling. Committed, driven strategic Project Manager, team oriented, yet independent and analytical business advisor leader with

multicultural and international leadership experience.

Education

• MBA International Business( Universidad Regiomontana) Sept 2002 May 2005

• Law School Graduated with Honors (Business Law Universidad Regiomontana) Aug 1997 Aug 2000

Skills and Expertise

Committed, effective mediator, self reflective, business advisor and partner, analytic problem solver, strong communicator, innovator, team

player, strategic thinker, positive outlook, systematic planner.

Skills • MS Project

• •

Management, Sales, Sourcing/Outsourcing Offshore Visio

• •

Business Development, General IT Contracts Salesforce

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Vendor Side Contracting and Subcontracting Crystal Reports

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Product Lifecycle Management SAP

• SharePoint

• Microsoft Office Word, Power Point, Excel (pivot

tables,vlookup) and Outlook

Business Applications

Professional Experience

Business Development and Relationship Manager Feb 2012 Present

Softtek Inc. (General Electric)

• Responsible for creating, maintaining, and expanding Softtek business with GE Capital business. Driving achievement of yearly

revenue goals of USD seven (7) digits through 190+ people team, Cross sales and development of portfolio.

• Proposals, RFP, RFI, and contracts management, Client relationship strategies and Business development.

• Negotiated complex domestic and global sourcing and outsourcing transactions, contracts and SLA s.

• Directly responsible for account and project management for the business Unit.

• Work with project stakeholders to translate their requirements into something that can be built by IT

Regional Account Manager Jul 2011 Feb 2012

Process Intelligence (Open Text)

Client relationship strategies and Business development.

• Developed and implemented integrated, tactical marketing programs that achieved market dominance and presence.

• Revamped branding strategy by creating a new vision and brand identity while redefining the brand communication strategy and

increasing awareness and visibility.

• Improved exposure through visual media shows and key industry event sponsorship such as AMCHAM day and IT and

Management Fair.

• Proposal development and contract management.

• Coordinated activities of businesses in sales, marketing, brand strategy and integration. Produced reports to determine areas to

focus improvement on.

Sr. Contract Administrator Jul 2006 Jul 2011

Xerox Acs

• Maintained continuous alignment of program scope to strategic business objectives. Develop recommendations to modify the

program to enhance effectiveness toward the goal of achieving business result and strategic intent.

• Key Account Manager for government (State of Maryland, EZ pass) and private accounts Insurance and healthcare segment

(Allergan, Chubb) helping in a variety of transactional work like contracting, licensing, outsourcing, and other complex corporate

transactional deals.

• Directed and coordinated activities concerned with new vendors.

• Document management create and modify all types of documentation for network, legal and finance department.

• Analyzed PDM solutions from Sprint about WEB TOOL.

• Vendor Management for public and private clients. Developed RFQ s, requisitions and technical review of packages for vendors.

• Sales IT and BPO projects Network, Storage, Help Desk, and general technology refreshes. Projects were managed in Monterrey

with resources in USA, LATAM, India and Philippines.

Sr. Business Development Specialist

• Directed and coordinated activities of businesses concerned with the sales, review of financial statements and activity reports to

determine areas needing program improvement. Developed specific goals and plans to prioritize, organize, and accomplish the

organization's objectives.

• Creation and control of project plans, budgeting and management of project teams. Coordination of different teams involved in the

project from the different areas.

• Cross sales and development of portfolio with strategic alliances, developing plans for high revenue goals and results oriented

processes for implementation.

• Proposals development: Provided oversight and direction to the Business Development team on a variety of business development

activities including proposal development, client relations, and account management. Facilitated efforts to develop, implement and

refine standard procedures for researching, collecting, and tracking information about clients including contact data, pipelines, and

previous outsourcing experiences.

• Managed forecasts and ROI for each Business Unit

• Contract negotiation: provided help to the legal department to negotiate the best option between the client, vendors and company.

Analyzed information and evaluated results to select the best solution and solve problems.

Legal and Administrative Manager Jun.2005 Jul. 2006

Mir Ambiental (Environment services)

Public trust project administrator and expense management: manage federal agencies project and bidding processes, Sales strategy:

Evaluates new business opportunities, Contracts and SLA’s: manage and negotiate contracts with new clients, providing proposal support to

the sales team,

Marketing/ Brand Manager. Sept 2004 – Jun 2005 SICSA Servicios Institucional de

Comidas SA.

Contracts negotiation and provide the chain supply for the company for APAC sales strategy. Market Research for Food Industry and markets

in Asia Pacific. Development of portfolio and negotiate whit the retail channel distributor in China and Japan Price negotiation, market

strategies, that drive successful new product introductions, marketing initiatives and/or programs development which lead to revenue growth

Foreign Accounts Analyst

Grupo Reforma Dec. 2001 – Sep. 2003

• Foreign Accounts Receivable control, sales forecast,

• Advertising Management for international clients

• Sales strategies and international support for Advertising

Professional Affiliations

• Strategic Project Manager: PMBOK, September 2007

• U.S MÉXICO IT Trade Security Symposium 2008

Language proficiency

• •

English French

• Spanish

References /Relocation

Professional references provided upon request. Willing to relocate for job upon request.

Contact this candidate