Manager Customer Service

Steven J. Gauthier

***** *** ** ** *.

Charlevoix MI 49720

Mobile: 231-***-****

E-mail: ab72po@r.postjobfree.com

Objective: To obtain a position that will utilize both my acquired education and my foundation

in automotive industry related experiences.

Education

Ferris State University

Big Rapids, MI 49307

• Bachelor of Science - Information Security and Intelligence

(Summer 2011)

Northwestern Michigan College

Traverse City, MI 49686

• Associate in Science and Art (May 2011)

• Associate in General Studies (August 2009)

Employment History

Lexamar-Magna International 08/2011-Present

MRO Buyer

• MRO Purchasing: all MRO purchases for facility, review requisition orders to ensure

accuracy of item, costs, specifications and GL codes to SAP, process approved

requisitions, prepare purchase orders and send copies to vendors, purchase price research

and cost analysis. Monitor the status of requisitions, orders and reconciliations.

Continuous improvement processes, and documented cost savings

• Manage fork lift fleet, and procure facility upkeep

• Process materials through facility in a timely fashion to support manufacturing

• Produce work structure and cost/time saving procedures and analysis

• Identify cost saving strategies, quotes and new vendor assessments

• Interface with facilities Engineers/Managers

• Capital Improvement projects, research and analysis

• Production Chemical Purchases

Accomplishments: Organized the MRO buyer position to better suit needs of the facility, cost

savings implemented saving thousands of dollars, utilized unrealized database process

capabilities with help of IT department saving time and money.

Charlevoix Manufacturing, Charlevoix, MI (ceased operations 12/2007) 06/03-05/07

MRO Buyer

• MRO Production Purchases: Raw materials (Aluminum Ingots) and all facility, machine

repair, tooling purchases

• Quality Control Inspections of material data sheets meeting minimum requirements,

statistical process control, micrometer measurements on produced parts,

• Cadd updates for revision changes on prints, Audited and updated TS16949 processes

Accomplishments: Implemented cost saving procedures in regards to min-max and some internal

work processes.

Viatec Inc., Charlevoix, MI (ceased operations 04/2003) 04/00-06/03

Production/MRO Buyer

• Production/MRO Buyer: All facility purchases for tooling, machine maintenance, PM’s,

production support supplies, raw materials (Stainless Steel Sheets) Managed Inventory

min-max, JIT levels, issued items to bill of material, monitored the item master, cost

reductions. Managed facility in absence of Plant Manager

• Logistics: Set up all outbound shipments including overseas documentations for finished

product.

Accomplishments: Implemented work structure and procedures that was estimated at an increase

of production to near 20%. Set new levels of customer service within the facility and improved

shipping procedures.

CPI Products, Charlevoix, MI 11/96-04/00

MRO/Asst. Production Buyer

• MRO/Asst. Production Purchasing: All facility non production purchases, tooling, set up

PM contracts, sub contract purchases and assisted with raw material purchases. Covered

for Purchasing Manager when absent. Set min-max, JIT levels, managed crib attendants

that issued materials to B.O.M.’s, capital improvement packages

• Database entry: worked within database created by sales staff, troubleshoot

questions/issues, and updating database with material revisions or new inventory parts.

• ISO-9001 element owner for several elements/FordQ-1: Created three written procedures

for certification, following the ISO-9001 template and guided other departments to help

complete their tasks

• Worked directly under plant manager for new initiatives: Set up special projects required

by Ford or GM within the material area. As the company expanded, charged by the plant

manager to hire temporary work force and weekend crew and to manage them within

schedule and budget.

Accomplishments: Reduced costs 2-5% by negotiating costs every quarter, helped streamline

work production in the inventory control area, set up new tooling purchase system with outside

company that saved thousands of dollars.

Knowledge, Skills, and Abilities

• Strong work ethic and attendance

• Strong quality & customer orientation

• Effective communicator (interpersonal and written)

• Strong leadership skills (esp. teambuilding) problem solving skills

• Knowledge of MS Office (Word, Excel, PowerPoint & Access) Made 2 Manage, Oracle

front-end, Empower, Monitor and Crystal Reports

• Digital forensic tools (EnCase, Helix, FTK), SQL/Oracle database, Networking, Visual

analysis, ArcGIS,

Activities/Interests

• American Society of Mechanical Engineers (certification verification)

• Retired member of coaching staff, Charlevoix High School varsity football team

• Assisted in creation and organization of Charlevoix Pop Warner youth football program

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