Allene Foster

**** * ******* ****** ************, Pennsylvania 19121 215-***-**** ab6zbh@r.postjobfree.com

Objective To use my experience as a tool for advancement in a rewarding and challenging position.

Experience Collection Customer Representative

11/2010-present, Department of Revenue, City of Philadelphia

§ Contact, and interviews taxpayers and/or their representatives to effect the collection of revenue

§ Establish agreements for payment of bills and delinquencies, and follow up to effect collection by phone and mail

§ Assist with the completion of various tax forms and assistances applications, review and updates accounts, initiates action for adjustments where determined to be proper.

Service Representative/Payment Processing Clerk II

01/2009-11/2010, Department of Revenue, City of Philadelphia

§ Operated a point-of-sale terminal to process a variety of tax payments

§ Encoded checks and money orders in preparation of daily bank deposits

§ Made daily settlement by reviewing and balancing cash and check totals and receipted copies of bills

Clerical Assistant

04/2006-12/2008, Department of Revenue, City of Philadelphia

§ Received and delivered telephone messages, correspondence, mail, and visitors to their proper destination

§ Sorted and filed routine forms, including tax returns and payments, to be properly handled

§ Maintained daily summary of projects completed

Store Manager

08/2003-4/2006, De‘ Village, Reading Terminal Market, Philadelphia, Pa.

§ Responsible for the full operation and performance of the store

§ Kept abreast of market trends in cosmetics, clothing, and eastern art to ensure customer satisfaction and remain competitive in our market

§ Reconciled daily payment receipt totals of cash, check, and credit/debit card handlings using a computerized equipment

Education Community College of Philadelphia, Philadelphia, Pa. 2003

§ Credits earned toward Associate’s Degree in Liberal Arts and Real Estate

Interests Local Government, accounting, travel, networking, reading

References References are available on request.

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