Software Quality Engineer

Instinctive, meticulous, and forward-thinking Software Quality Engineer

with experience in team building, risk management, event planning,

administration, and operations for small and large companies in highly

competitive markets. Able to identify business opportunities and leverage

competencies to drive growth, reduce costs, improve market positioning and

strengthen bottom-line financial performance. Earned reputation as a

perceptive and practical troubleshooter with unique ability to solve large-

scale problems often deemed too challenging for others. Native fluent in

Korean.

Areas Of Expertise

Schedule Preparation IT Roadmaps and Event Planning

Disaster Recovery Scalability Resource Planning

End User Support Project Management Requirement Review

Develop Technical Training and Development Software

Standards Team Leadership Design/Architecture

Professional Experience

Picatinny Arsenal, Picatinny, NJ

2011-Present

System Integrator/Project Manager for Shared Software Center (2011-Present)

High-profile professional charged with assembling weekly reports on team's

status, organizing and executing project plans, preparing Memorandum for

Records (MFRs), evaluating and reporting availability time for all servers,

and forecasting disk usage growth for next three years.

. Report weekly project status to senior management

. Drafted Service Level Agreement

. Lead projects to implement new SAP application to existing landscape -

Re-architecture of current landscape, Virtualization, VPLEX, MDM

Upgrade, SAP JVM Upgrade and unexpected day to day issues

. Manage and track all user accounts created for the newly developed SAP

system

. Prepare and review training plans and schedules for newly developed

SAP components

. Prepare and present/instruct training materials for end users on newly

developed SAP components

. Update and release System Architecture Document (SAD) and Security

Approach and Plan (SAAP) for SAP ERP system.

. Spearhead the After Action Report (AAR) process for PM.

Lead (2010-2011)

Software Integration Test Team (2008-2010)

Accomplished professional recruited to restructure the Communication

Mission Test Procedures to new IEEE standard Template format. Coordinated

and directed System Integration Testing for each release of software, while

providing expeditious resolution to various problems rising to ensure team

continued using TestQuest. Participate fully in SLCD process from

requirement to software release.

. Prepared network approval forms for TestQuest for LHMBC Team.

. Devised and incorporated Test Plan and Use Case for SIT Team Process.

. Conceptualized and introduced Process Map for testing and reporting

for SIT Team.

. Developed the Test Procedures for Digital Mission Test Cases for LHMBC

(Light Handheld Mortars Ballistics Computer).

. Designed and implemented Automation Testing Procedures for LHMBC

manual missions using TestQuest.

. Discovered and tracked software issues using PAL and MS Team

Foundation system to closing of the issue

LG Electronics - MR, Morristown, NJ

2006-2008 Technical Business Account Engineer/Manager

Organized and executed the IUT (Internal User Trial) for each model of

mobile phone and various accessories. Investigated the IUT results and

compiled into final report for upper management. Participate fully in SLCD

process from requirement to software release.

. Verified that VZW's requirements are met for each release of mobile

Software.

. Validated VZW's Requirements whenever released.

. Championed the development of design and confirmation of the User

Interface features of mobile devices that did not conformed to

requirement with VZW personnel.

. Discovered and tracked the software issues using Test Data system to

closing of the issue

. Duplicate and debug issues reported by field users

. Communicate with software/hardware developers regarding issues from

the field

. Liason to VZW Product Managers and Lab Manager regarding issues and

concerns

Personal Tutor 2003-

2006

Additional Professional Experience:

IT Security Analyst, Credit Lyonnais, New York, NY

Electronic Security Analyst, Federal Reserve Bank of NY, New York, NY

Education and Professional Development

Masters of Engineering, Systems Engineering, Stevens Institute of

Technology, Hoboken, NJ

Bachelors in Engineering, Computer Engineering, Stevens Institute of

Technology, Hoboken, NJ

Level 3 Systems Planning, Research Development, and Engineering (SPRDE)

Systems Engineer

Level 1 Program Management

Intro to CMMI DEV 1.3

CompTIA Security+ Certified

Lean Six Sigma Green Belt Project

Technical Skills

MS Office, MS Visio, MS Project, MS Share Point, Team Foundation Suite,

uPerform, CORE, Norton/Symantec Anti-Virus, TestQuest Countdown, QXDM

(Qualcomm eXtensible Diagnostic Monitor), QPST (Qualcomm Product Support

Tools), MTP Sync applications (including Windows Media Player), Windows

XP/Vista/7, Window 2003 Server, LG Brew Platform, Linux, SAP Portal, SQL

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