Jovial Pikake LeClair

**-*** **** * ****** Drive Aiea, Hawaii 96701

Home: 808-***-****, Cellular: 808-***-****

Email: ab6g5w@r.postjobfree.com

Objective:

To obtain a medical assistant position where education, externship experience, and great customer service skills will increase patient satisfaction and contribute to making the medical office more efficient

Work Experience:

Jeans Warehouse - Honolulu, Hawaii June 2009 - November 2009

Warehouse Work: Distributor, Processor July 2005 -

April 2007

. Processed incoming shipments from vendors and monitored inventory

. Problem solved with vendors and management in handling discrepancies

. Tagged, sensored, sorted, and stocked all incoming clothing from

mainland

. Distributed merchandise throughout all stores within the state of

Hawaii

. Managed portion of warehouse, keeping employees on task at all times

Retail: Cashier, Assistant Manager

. Handled transactions with customers

. Displayed merchandise in a fashionable manner to attract customers

. Monitored the store's inventory

Diagnostic Laboratory Services - Honolulu, Hawaii April 2007- February

2009

Logistics: Courier

. Transported specimens and supplies between hospitals, clinics, labs,

and doctors' offices

. Developed excellent communication skills communicating with

dispatchers and physicians concerning routine pick-ups and drop-offs

Mankwan Wong, M.D.- Honolulu, Hawaii January 11, 2012- Present

Certified Medical Assistant

Front Office Duties:

. Answering phones, scheduling appointments, and maintaining

electronic medical records

. Verified patient's insurance by phone or online

. Handled prior authorizations for medications and special

procedures

. Collected patient balances, copays, and balanced out cash box at

the end of each day

. Attended seminars and talks for insurance companies to help the

office become more efficient

. Coded encounter forms on a daily basis

. Called in prescription refills with the authorization of the

doctor or nurse practitioner

. Ordered supplies and maintained inventory throughout entire

office

Clinical Duties:

. Measured vitals for each patient

. Administered vaccines (Shingles, Hepatitis A, Hepatitis B, HPV,

TB, Pneumococcal, and Flu shots) as well as specialty

medications such as Prolia

. Collected blood specimen for glucose and cholesterol monitoring

. Collected urine samples for drug screening

. Performed routine Bone Density Scans as needed

. Applied holter monitor to patients for 24 hour heart monitoring

. Ran EKGs on patients as needed

. Performed Spirometry testing as needed

. Performed ABI testing as needed

Dispensing Duties:

. Dispensed medication in clinic dispensary for Workers

Compensation, No Fault, and Liability patients

. Dispensed medication in clinic dispensary for Medicare patients

. Ordered medications and maintained inventory in four different

dispensaries

Education:

Heald College - Honolulu, Hawaii November 2009 - January 2012

Associate in Applied Science Degree in Medical Assisting

Dean's List - November 2009 - January 2010

Highlights, Qualifications, and Awards:

. Certified Medical Assistant (AAMA)

. Received CPR/First Aid Certification

. Experience in customer service

. Work well under pressure

. Team player

. Highly motivated

. Proficiency in Microsoft Office: Word, Excel, Power Point

. Dependable, honest and loyal

. Clean Driver's Abstract

. References:

Available upon request

Contact this candidate