Adam Yeager

Rancho Mirage, CA *****

760-***-****

ab6bgf@r.postjobfree.com

Objective: Seeking a full time position that offers opportunity for career advancement utilizing my customer relations and organizational skills. I am an independent worker who enjoys a fast pace environment with ability to offer beneficial solutions toward operational efficiencies. Other key competencies include:

Excellent Verbal Communication Skills Excellent Inter-Personal Skills

Fast Learner Ability to Multi-Task

Reliable Worker New Employee Training Abilities

Professional Experience

Towne Park Valet

Valet/Guest Services/Night Audit 2008-2013

• Facilitated high volume customer vehicle parking at the largest hotel in the valley-JW Marriott Desert Springs Resort and Spa. On average parked 200 vehicles on weekdays and over 500 vehicles on weekends.

• Adept at safely handling a range of vehicle types and ensuring vehicles were parked in designated hotel spaces in an orderly fashion. No incidences of damage to customer vehicles.

• Demonstrated courteous and considerate behavior toward customers even in the face of controversy. Always maintained high levels of customer satisfaction experiencing no customer service complaints.

• Periodically performed valet cashier duties securely storing all vehicle keys and parking tickets.

• Performed supervisor Night Audit duties at JW Marriott and Renaissance Esmeralda responsible for posting and balancing charges for room valet and self-parking services utilizing Marriott billing system (PMS).

• Provided team support to various Towne Park supervisors, providing coverage at various hotels in the valley during staff shortage crisis and overtime hours when needed.

• Trained 5 new employees to Towne Park valet services at JW Marriott.

• Supervised Bell Services assisting guests with luggage, escorting guests to room and acquainting guests to room features and amenities.

• Participated as Task Force team member for out-of-town large events providing valet, cashier and Bell services.

Technical Experience

• Microsoft Office Applications- Word and Excel

Education

• High School Diploma from Cathedral City High School

Other

• Active California Driver’s License with no restrictions