Laura A. Ferber

**** ******* ****** **** *****, FL 33463

561-***-**** . ab65us@r.postjobfree.com

Dynamic professional with dedication and focus. Capable of prioritizing,

completing multiple tasks and following through to achieve goals while

maintaining confidentiality of sensitive information. A self-motivated

professional with excellent communication skills that is able to grow

positive relationships with clients and colleagues at all organizational

levels.

PROFESSIONAL EXPERIENCE

Administrative Technician/Business Analyst, April 2011 to August 2013

NextEra Energy Inc., Juno Beach, FL

NextEra Energy, Inc. (NYSE: NEE) is a leading clean energy company with

consolidated revenues of approximately $14.3 billion, more than 42,000

megawatts of generating capacity, and nearly 15,000 employees in 26 states

and Canada as of year-end 2012

< Supported integration of newly acquired company including new account

setup for travel, supplies, and corporate credit cards. Designed,

developed, and tracked the integration project plan. Organized a three-

day new hire orientation for 12 employees.

< Conducted commercial and financial research and analysis on top five

industry competitors.

< Assisted in analysis of how the company trades in the market relative to

the company's actual worth.

< Scheduled over 140 quality and innovation courses including coordination

of instructor, vendor, and room availability as well as course creation,

registrations, cancellations, and reporting in SAP.

< Managed student profiles, project charters, and certification reports in

PowerSteering.

< Coordinated monthly executive showcases, quarterly certification

ceremonies, and annual team building events for Corporate Operational

Excellence.

< Planned a three-day Quality Council seminar attended by Vice Presidents

of Quality from several Fortune 500 companies.

< Partnered in design, coordination and execution of the first ever company-

wide MBB/BB Innovation Conference.

< Ensured content and format of executive level presentations meet

corporate and Board standards.

< Streamlined new hire process for Corporate Operational Excellence.

< Handled all aspects of travel from the reservation process to accurate

processing of expense reports and preparing detailed itineraries.

< Maintained Director's calendar: all aspects of meeting coordination from

scheduling meetings, reserving meeting rooms, arranging teleconferences

and webcasts, and preparing agendas.

Membership Coordinator, November 2010 to April 2011

Toll Brothers Inc., Parkland Golf & Country Club, Parkland, FL

Toll Brothers, Inc. (NYSE: TOL) is the nation's premier builder of luxury

homes in 19 states and approximately 50 markets with control of 45,117 home

sites, including 11 country clubs in 5 states as of first quarter-end 2013.

< Created and maintained property records for approximately 425 residences.

Assisted in property re-sale process by issuing property estoppels,

acquiring closing documents.

< Member administration including processing new enrollments,

correspondence, and records management for an increasing population of

approximately 275 golf memberships and 425 residences.

Laura A. Ferber

.

- Page Two -

< Managed weekly sales report summarizing all marketing and sales efforts.

< Performed editorial management to ensure consistent application of style

and organizational messaging in all internal and external communications.

< Communicated pertinent membership information and policy changes to

realtors and existing members.

< Obtained preliminary information from prospective members, conducted

property tours.

< Maintained and produced print communications including bylaws,

directories, and rules.

Administrative Assistant, October 2005 to November 2010

WCI Communities, Inc., Parkland Golf & Country Club, Parkland, FL

WCI Communities, Inc. (NYSE: WCIC) is Florida's premier homebuilder of

luxury new homes with an integrated portfolio of real estate and

residential services, including finance, title, architecture, and interior

design with over 150,000 residents in 10 communities.

< Streamlined office functionality by creating and maintaining highly

effective organizational and filing systems resulting in quick and easy

access to critical information.

< Reviewed and edited payroll for accuracy; monitored vacation and sick

time.

< Liaison between employees and regional human resources team coordinating

benefits including 401k, medical, dental, life insurance, direct deposit,

and fitness reimbursement.

< Prepared invoices and tracked payments; prepared new vendor forms.

< Prepared expense reports, petty cash reimbursements; daily bank deposits

and reconciliations.

< Provided support to Catering Director; assisted in planning of social and

corporate catering events including inquiry contact, contract and banquet

event order preparation, accounting procedures, and event setup

assistance.

< Maintained property re-sale records by issuing property estoppels,

acquiring closing documents.

< Ensured consistent, accurate correspondence and documentation.

< Assisted with new hire documentation, screening of candidates, and

coordinating interviews.

< Answered a high volume of incoming calls and in-person inquiries from

members, vendors, clients and colleagues; provided information and

referrals.

< Member management of approximately 425 residents including tenant

enrollment, email reminders, website updates, and online member roster.

< Managed office supplies, processed mail; monitored equipment and

organized service calls.

SUMMARY OF QUALIFICATIONS

< Florida Gulf Coast University Graduate with a BS in Business Management.

< Highly organized and detail-oriented with 7+ years experience providing

thorough and skillful administrative support to multiple department

directors.

< Proficient user of MS Office 2010 (Word, Excel, PowerPoint, Outlook,

Visio), PowerSteering, SAP, SharePoint 2010, Adobe Acrobat, SmartSheet,

Kronos, Concur Travel

EDUCATION

Bachelor of Science in Business Management, December 2005

Florida Gulf Coast University, Fort Myers, FL

Contact this candidate