Prafulla P. Gowda, MBA, PMP

***** ****** **** ** ( Frisco, TX 75033 806-***-****

ab5zc2@r.postjobfree.com U.S. Citizen

Professional Summary

Senior IT Professional with over 14 years of experience in software

industry. Extensive background, hands-on experience, and proficiency in

implementation of Project and Testing Methodologies from initiation to

deployment.

. Self-motivated, highly productive individual with strong

interpersonal, communication and problem solving skills.

. Demonstrated ability to manage, lead, and work within a team or

independently.

. Good understanding of Project, Software Development and Software

Quality Life Cycles.

. Expertise in Software Development Methodologies such as Waterfall,

Agile, Extreme Programming (XP), Rational Unified Process (RUP) and

SEI CMM levels.

. Experience in business requirement analysis, requirements gathering,

creation and execution of Smoke, Unit, Integration, Regression,

Functional, System and User Acceptance testing.

. Demonstrated ability in multitasking, providing good leadership and

mentoring.

. Expertise in team management, client management, data and resource

management; release, configuration and change management.

. Expertise in Financial, Mortgage, HealthCare and Risk Management

industries.

Technical Skills

Languages: XML, VB, C/C++, BASIC, JAVA, J2EE, HTML, Shell Scripts,

AS/400

SQL Tools: SQL, SQL*Plus, PL/SQL, Toad, Rapid SQL

Databases: DB II, Oracle 11g, MS Access, SQL Server, Poet, dBase III

Plus, Fox Pro

Platforms: UNIX - AIX 6, Mac OS X, Windows 7/Vista/XP/ NT/2000, UNIX,

Solaris

Middleware: IBM WebSphere Portal Server, IBM WebSphere Application Server

Tools: QTP, HP Quality Center, Test director, Clear Quest,

Rational Robot

Reports: Crystal Reports

Training: Rational Suite Test Studio from Rational University

Java Programming Language from Sun Educational Service

Introduction to Oracle: SQL and PL/SQL (passed this exam for

Oracle DBA Certification)

Testing Computer Software

Configuration Management, Risks, and Incidents in Software

Testing

Introduction to Health Care EDI Standards by EDI

partners

(Mastering HIPAA EDI Implementation Guides)

SW Model: Capability Maturity Model (CMM) for Software by Software

Engineering Institute (SEI)

Methodology: Rational Unified Process (RUP) by IBM Rational

Education

M.B.A., West Texas A & M University, Canyon, TX, Major in Strategic

Management, 2008, 4.0 GPA

B.E., S. J. College of Engineering, Mysore University, INDIA, Computer

Science and Engineering

Certification

Certified Project Management Professional (PMP), Project Management

Institute, 2011

Membership

PMI - Project Management Institute (Member Since 2010)

Awards

- Outstanding Academic Achievement Award, Spring 2008, West Texas A&M

University, Canyon, TX

- Achieved 45th ranking (7th percentile) out of 643 teams in the world wide

Business Simulation competition (Spring 2008 Capstone & Foundation

Challenge) conducted by Capsim Management Simulations, Inc.

Prafulla P. Gowda Page Two

Professional Experience

Gowtech International Inc., Frisco, TX

08/2008 - Present

Sr. IT QA Consultant

10/2011 - 06/2013

(Worked at Blue Cross Blue Shield, Richardson, TX) (HP Quality Center 10,

WebSphere Portal Server v6.1.5, WebSphere Application Server v6.1,

WebSphere Data Power, RSA Federated Identity Manager (FIM), Web Services

Apache axis webservice version 1.4, UNIX - AIX 6, DB II v10, AS/400, IE

8.0, FireFox, Google Chrome)

Responsible team member working on various complex assignments.

. Worked on NGEN implementation of Blue Access for Members (BAM)

application.

. Effectively and successfully worked on different phases of a major

project implementation.

. Involved in analysis of Business Requirements, System Requirements,

Customer Requirements, X-Walks and Mapping documents.

. Involved in writing test scenarios, executing test cases/test scripts and

documenting and tracking defects.

. Compared products in different environments for each business and project

related code releases.

. Involved in System Integration, Regression, Parallel, Production and UAT

testing of Blue Access for Members (BAM) redesign, Data Center II (DC II)

portal, Medicare Part D, and Medicare Advantage web based applications.

. Verified Claims Spending Summary, Benefit Highlights, Spending Summary,

My Health Summary, My Care Profile, Spending Accounts, User Profile,

Health Care School and Splash page.

. Identified data in BlueStar and Mainframe (CICS) and registered many

members for testing purposes.

. Verified and validated the members' eligibility to receive benefits based

on their eligibility code.

. Tested the Employee Retirement Service (ERS) - benefit agreement changes

that has been used to handle split membership in coverage within BAM Web

application.

Project Manager / Test Manager

08/2008 - 10/2011

(Projects completed for Cross Net Inc, LSU Agricultural Center, Land

Stewardship Project) (HP Quality Center, SQL, MS Office, Windows 7, QTP,

Oracle 11g, IE, MS Project)

Actively involved in business, project administration and Software Testing

/ QA activities of the company.

. Effectively managed all the projects from initiation to the closure.

. Responsible for project selection, defining project scope, develop

project charter, review documents with key stakeholders, get approval,

identify and document risks, develop communication, and contingency plan.

. Responsible for creating, reviewing, and updating all project related

documents as required.

. Managed resource allocation, roles and responsibilities, changes to the

project scope, and product delivery as scheduled.

. Created quality management plan and ensure deliverables conform to the

quality standards.

. Actively communicated the progress to key stakeholders of the project and

received feedback.

. Executed all the tasks defined in the project plan, implemented quality

measurement plan, obtained acceptance, created and distributed final

project report.

. Led and performed all the SQA activities for all the projects.

. Responsible for creating, reviewing, and updating all SQA related

documents as required by ensuring deliverables conform to the quality

standards.

. Held fulltime responsibility in test planning, test execution, defect

management and test coordination from initiation to the closure.

. Actively communicated the progress to key team members of the project and

received feedback.

. Developed and delivered numerous presentations to 20+ audiences.

. Managed team of 15 or more people.

. Ensured the production and delivery of high quality product.

Prafulla P. Gowda Page Three

CS Stars, Amarillo, TX

01/2006 - 05/2008

Sr. Quality Assurance Analyst

(Test Director 8.0, Quality Center 9.0, JAVA, DB2, Windows 2000/XP, IE

browser)

Designed, developed and executed test plans for three projects. Insured the

quality of software development, timely delivery, accurate documentation,

and streamlined testing processes.

. Effectively and thoroughly performed functional and regression tests for

three different projects resulting in maintaining a ? 1% hot fix rate per

feature implemented in production.

. Provided positive impact to internal clients and maintained 100% support

rate for projects being implemented per cycle by collaborating with

members in other systems areas to clarify client requirements,

specifications, technical design, and system integration, and strictly

adhering to the software processes.

. Delivered high quality products by isolating and correcting defects prior

to reaching the production environment, and by reviewing use cases,

technical specifications and requirements' documents for testability and

consistency.

. Met or exceeded goals on multiple projects, completing them in before

project deadlines and under budget by an average of 5%.

. Cut testing time by 11% and increased customer satisfaction ratings by

16% by implementing testing and business best practices.

Wells Fargo Home Mortgages, Minneapolis, MN

06/2004 - 06/2005

Test Coordinator / Test Lead (consultant through RCM Technologies, MN)

(Oracle 9i,TOAD VI 6.3, Sybase, Rapid SQL 7.2, Ascent Capture, 6.1, Tibco

Integration Manager, Tibco SDK Adapters, XML CAN (Create, Archive and

Notify) process, WS_FTP Pro, 6.51, AS/400)

Managed a team of 10 testers and coordinated overall SQA/testing activities

of the major company product using best practices resulted in the delivery

of outstanding client solutions.

. Provided technical leadership in identifying, evaluating and resolving

complex test problems.

. Assisted with data identification, data creation, review of system and

acceptance test scripts, defect resolution and User Acceptance Testing.

. Helped group/team to improve performance by eliminating unnecessary

complexity and bureaucracy, resulting in optimized business processes and

performance.

. Performed ambiguity reviews of business requirements and functional

specification documents.

. Developed and maintained test strategy, test plan and documentation of

all phases of QA process.

. Worked with business team and clients to establish and maintain a

consistent test methodology and to resolve questions during the testing

process.

. Shared professional insights, expertise and knowledge, developing

critical thinking capability across business areas.

. Managed client relationships and engagements, resulting in future sales

due to trust-based relationships.

. Inspired and motivated high performance in others by respecting the

uniqueness of all colleagues, and valuing others' ideas and initiatives.

. Earned commendation for tenacity by QA director, management and customer

relations' team.

Blue Cross Blue Shield, Eagan, MN

06/2003 - 05/2004

Test Coordinator / Test Lead (consultant through TEK Systems, MN)

(Oracle 9i, Lotus Notes 6.0, AS/400, Rational ClearQuest3.1, Windows 2000;

SUNOS 5.8 - Solaris 8, Rational Clear Quest 3.1, PuTTY R0.52, VITRIA

Businessware Consol 3.1.7, Tivoli Monitor 3.6; TOAD VI 6.3.11, TextPad 4.5,

Cognos Impromptu 7.0, UltraEdit-32 4.3, Hummingbird Neighborhood for Win32

7.1, SSH Secure Shell 3.2; Staffware 2000 8.1, SQL*Plus 8.0, Oracle 8.1.7,

VISIO Professional 5.0, Access 2000, Harvest 5.02 Client, Windows NT 4.0,

Novell Client 1.3, J2SDK 1.3)

Supervised a team of 15 testers and interfaced with all other members of

the team.

. Directed testing activities of more than 20 Blue cross affiliate and

interfacing systems.

. Led incident review board, user acceptance and final project

implementation process.

Prafulla P. Gowda Page Four

. Earned recognition for high productivity and quality of testing.

. Led all testing activities for HIPAA team 'Production Management'

Reports.

. Effectively trained testers, training team leads and managers.

. Created, reviewed and updated test strategy, test plan, requirement

validation matrices(RVMs), test cases, test scenarios, use cases and

other testing documents.

. Actively involved in determining and establishing applications' test

environment, data setup requirements, identifying new test cases for

critical applications, identifying gaps between use cases/requirements

and test cases.

. Facilitated QC walkthrough of all deliverables, provided work direction,

managed and tracked workload and progress, resulting in efficient

workflow.

. Performed smoke, unit, functional, system, regression and also user

acceptance tests of various applications.

. Installed and configured various applications to support testing

activities.

Analysts International, Edina, MN

11/2002 - 04/2003

Lead System Test Analyst (Consultant, projects completed for United Health

Care and Cargill, Inc.)

(Siebel Tools 6.3, eScripts of ST 6.3, Siebel Applications 6.3, IBM DB2 7,

AS/400, WinSQL 3.8, Enterprise Integration Manager, Actuate eReporting

Suite 4.1, FullShot 7.0, Windows 2000, Solaris 8;Windows NT, Power

Builder6.5, Crystal Reports 8.5, Oracle 8, MS Office 2000)

Performed various testing activities for two different clients.

. Responsible team member for testing United Health Care- Key Accounts Sale

Management tool (ATLAS).

. An independent and only tester responsible for testing client server

application (Cargill -River Services-Barge Tracking System) both front

and back end.

. Responsible for developing Test Scripts and Test Steps by analyzing

design and analysis document.

. Responsible for submitting reports on incidents that result from testing

by analyzing and assigning priority.

. Responsible for backend testing of Oracle database using SQL, SQL*Plus,

PL/SQL commands and for executing and analyzing the reports.

Advanced Technologies Integration, Inc., Edina, MN

11/1999 - 06/2001

Senior E-commerce Application Test Lead (Windows 98, Java, HTML, Dinamo,

Cold Fusion, Oracle, SQL Server)

Plan, schedule, prioritize, and monitor testing needs of all Projects.

. Coordinated with Project Managers, QA Managers, Developers and DBAs to

manage expectations, scope and risks.

. Responsible for defect management, documentation and change control.

. Tested and validated data stored in the backend Oracle database using

SQL, SQL*Plus, PL/SQL commands.

. Tested an e-commerce application both front end and backend using

different browsers.

Java Developer (HTML, JBuilder 3.5, Java 1.2.2, JSWDK 1.0.1, Together 3.2,

Poet 6.0)

. Researched and used shareware servlets, configured web server, and coded

servlet API.

. Designed and developed an object-oriented database and schema.

Wells Fargo (Norwest) Mortgage, Inc., Minneapolis, MN

07/1998 ( 06/1999

Client-Server Test Lead (Windows 95, Power Builder, Sybase, MS Access 97,

Test Director)

Managed complete testing needs alone and completed the assigned tasks on

time.

. Worked as a responsible team lead for test planning and test execution of

three major business functions.

Prafulla P. Gowda Page Five

. Responsible for testing a new client-server application; by analyzing

Test Plan and detailed specifications, for submitting reports on

incidents that result from testing by analyzing and assigning priority.

. Created and executed Test Scripts and Test Steps based on high level

tests defined in the test plan.

. Participated in all meetings to discuss testing problems and issues.

Comprompter, Inc., La Crosse, WI

11/1997 - 04/1998

Programmer (Windows95/NT, PVCS, Visual Basic 5.0, SQL Server6.5)

Responsible for maintaining and developing the utility program that enables

the user to configure desktops to their specifications.

. Studied and tested the existing utility programs' design and development.

. Increased functionality of the program by 30% by adding new features to

make the utility programs more powerful and flexible.

. Completely modified an existing utility program to make it precise and

reliable.

. Responsible for documenting the result of the data validation by

retrieving the data using PL/SQL.

FirstLogic, Inc., La Crosse, WI

10/1996 - 09/1997

Quality Assurance Specialist (Windows 95/NT, SUN, Solaris, RS6000, MS-DOS,

FoxPro2.5, SQL Server 6.5, Oracle 7, MS Access 2.0)

Responsible for testing in-house software programs on multiple platforms.

. Discovered errors in functionality, accuracy and usability of products,

resulting in near perfect product releases.

. Restructured and expanded scope of regression suite by developing new

test cases that promote product stability and documentation of testing

procedures.

. Served as liaison between Technical Support and Product Development for

researching and analyzing software problems.

. Reformatted test suites from existing form allowing batch processing,

resulting in significant time savings and more efficient use of disk

space.

. Responsible for developing batch files and shell scripts on DOS and UNIX

platforms.

. Developed complete test suite to monitor software performance relating to

speed of product that was ultimately used for testing in more than 14

platforms.

. Received Outstanding Team Achievement Award for meeting all

specifications during release of major product into market place.

. Supported Oracle and SQL Servers as the major databases with one of the

company product.

Associate Software Engineer (PVCS, UNIX and C)

. Responsible for design, development and implementation of in house

product.

. Responsible for technical trouble-shooting, analysis and improvement of

the product.

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