Project Management

Austin Idubor

**** ****** *** *****, ***** Center, OH 43035

Home: 740-***-****. Cell: 973-***-****

Email: ab5y6h@r.postjobfree.com

Profile

A dedicated worker seeking a challenging management level position that will

utilize my technical, multitasking, project and people management skills.

Capable of simultaneously completing multiple long-term projects, as well as

day-to-day operations, by using the wide range of organizational tools at my

disposal.

Education

2004 Kean University, 2000 DeVry University, New Brunswick, NJ.

Union, NJ.

Bachelor of Science, Computer Associates Degree, Information Technology

Sciences - Management

Information Systems

Certification: ITIL Foundation v3, December 2007

PrOFESSIONAL EXPERIENCE

January 2005 - May 2013 CITI / Datacenter Operations

Rutherford, NJ & Columbus, OH

Infrastructure Senior Systems Analyst

Manage the daily operation and installation projects for the Datacenter.

Datacenter Liaison to project managers and Systems Administrators for all

pending installation at the Datacenter. Manage onsite consultants and vendors.

Use of Aperture Vista to create workflows for installation and decommissioning

of servers, complete device elevation in cabinets, provision space and power,

allocate network and SAN resources, update device type and location, and create

report for management and compliance review.

Evaluate systems designs and provide recommendation based on best practices and

available infrastructure resources.

Create, review, approve and implement records and trouble tickets such as TCRS,

Change management and Incident management records, Virtual Tech and ResolveIT.

Responsible for communicating, prioritizing and assigning project tasks to

Datacenter Vendors and Service Delivery team.

Responsible for communication projects status to Senior Management and stake

holders on Conference Bridge and by email.

Plan and coordinate infrastructure build out for open datacenter space and

modification of existing infrastructure to accommodate incoming hardware

Worked with a team to plan and execute the closure of Weehawken Datacenter, 111

Wall Datacenter and Silver Springs datacenter. Decommissioning, relocation,

consolidation and virtualization.

Develop process control manuals (PCM) with quarterly review and updates to

ensure its integrity and efficiency.

Participate in periodic audit for compliance and process improvement.

Plan and coordinate all datacenter and facility expansion project for Cabinets,

Power strips, UPS, PDU, CRAC units and generators, and provide continuous onsite

support and maintenance.

Hardware procurement for datacenter expansion and for inventory. Manage RFQ and

RFP process, and review of responses.

Infrastructure capacity planning, placement and resource allocation for

distributed and mainframe systems.

Plan, install and manage network, SAN, power and cooling infrastructure for the

Datacenter.

Responsible for the logistics of all incoming and outgoing hardware for the

Datacenter site.

Responsible for all devices on the raised floor in the Datacenter.

Manage all server hardware build including but not limited to hardware assembly,

iLO configuration, OS install, Memory upgrade, peripheral installs and testing.

Manage and provide on-site, first and second level support for the Datacenter

distributed systems infrastructure, including hands-on break/fix support to

resolve complex distributed systems problems escalated from the Global business

level 1 or 2 Systems Administrator.

Systems Administrator for NADC disk wiping servers. Responsible for hardware

build, OS installation, application deployment, day to day support and training.

Responsible for managing the IT asset disposition process across all CITIs

Datacenter in North America.

Acted as primary liaison for CITI Americas Datacenter to Citi Procurement

Services and various vendors during IT Asset Disposition (ITAD) RFP vendor

selection process.

Manage a physical and revolving Inventory of over $100 million, procurement and

allocation of IT hardware for Inventory and projects.

Manage IT Asset Disposition (ITAD) process.

November 2003 - Jan 2005 CITI / CTI Distributed Hardware Planning Group

New York, NY

Senior Officer / Technical Analyst

Responsible for coordinating the day-to-day activities of the department,

including assigning tasks and setting priorities.

Achieved a strong record of success in a dynamic environment.

Developed, implemented and monitored service level agreements with team and

clients, ensuring compliance and quick resolution of specific issues. Achieved

98.5% client satisfaction.

Manage external vendors to support the ITAD by conducting weekly meetings,

acting as a single point of contact for clients and vendors, and addressing any

issues that may arise.

Act as backup to the department manager in the event of absence.

Responsible for creating weekly and monthly metrics reports that senior

management can use to gauge departmental performance and individual

contribution.

Manage a revolving inventory of hardware worth over $50MM and ensure all

equipment can be accounted for from purchase, through storage, and deployment to

clients.

Manage the daily group activities while working on other projects as required by

senior management.

Spearheaded several process improvement efforts, including HITS which have

resulted in greater work efficiency that saves the department over 30 man-hours

per week.

Coordinated cross-functional team training exercises to ensure that all members

of the group could act as backup to each other during absences.

February 2000 - November 2003 MPL Systems, INC.

Totowa, NJ

Technical Consultant/Project Coordinator

Team Lead for several of MPL's short terms project and MAC at Goldman Sachs,

Bank of America, Dutch Bank and Merrill Lynch.

Organized and managed some Branch Conversion and upgrade from Windows NT 3.51 to

NT 4.0.

Participated in the Salomon Smith Barney's (SSMB) Nextgen 2.0 Migration, Where a

thirty-two member team from MPL provided hardware and software support before

and after migration, PC builds and configuration, User Acceptance Testing (UAT),

User Data Backup, site survey of users prior to migration, updating user

information to meet the new SOE requirement, and Inventory Reconciliation

ensuring that for every SOE PC deployed, there is a corresponding Novell PC

collected.

Retain by SSMD after the Nextgen 2.0 migration project to join Desktop Technical

support team. Monitoring and troubleshooting servers and desktops on a daily

basis in fast paced environment.

SUMMARY OF SKILLS

Proficient with the use of Citigroup tools such as TCRS, Virtual Tech, P2P, TAS,

Aperture Vista, WASP and PeopleSoft.

Proficient with the use of Microsoft Word, PowerPoint, Excel, Access, Project,

Outlook, Visio, HTML.

Contact this candidate