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Sales Customer Service

Location:
New York, NY, NY, 10010
Posted:
August 27, 2013

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Resume:

AMANDA R. DINARDO

*** **** ****, ***. ** New York, NY 10010 203-***-**** ab5w6f@r.postjobfree.com

Experience working in several different sizes and atmospheres of bars from small local establishments; private parties, to upscale fundraising benefits and brought my high-energy, outgoing personality, and positive attitude to each. As my resume will attest, I have had a successful history in these positions as a bartender. I have an excellent ability to multi-task in a fast-paced environment, while paying close attention to detail. I look forward to meeting with you to discuss a future at your establishment.

QUALIFICATIONS

• Seven years of professional experience in hospitality industry

• Extensive knowledge in all areas of restaurant, bar and special VIP operations

• Excellent interpersonal skills

• Strives to continuously improve processes and quality

• Committed to teamwork, positive change, and performance excellence

• Proficient in taking accurate and detailed orders and inputting them into point of sale system

BARTENDING EXPERIENCE

July 2008 – September 2010: Bailey’s Backyard & Events, Brookfield, CT

Bartender & Event Planner at a high-volume, upscale restaurant and bar

• Prepared and mixed cocktails and other alcoholic beverages for bar and restaurant customers

• Recorded sales in the register to control the bar stock and arrange supplies

• Managed all financial responsibilities including bar transactions, reconciling cash register and credit card transactions,

and invoices for events and private parties

• Managed bar and event operations and administration including scheduling, reports, inventory, and customer service

• Trained new staff members

• Planned and executed event and private party details and served as the head bartender/planner to ensure things ran

smoothly

• Liaison with vendors for event and private parties

June 2007 – November 2007: Pippa’s Sports Café, Danbury, CT

Server/Bartender

• Organize, clean, stock, and maintain seven table customer seating area during shift

• Prepared and mixed cocktails and other alcoholic beverages

• Food preparation of robust menu and service to customer tables

• Assisted with the planning logistics during major sporting events

• Balanced and closed customer cash and credit receipts at end of shift

November 2007 – June 2008: Café on the Green, Bar Grill, Danbury, CT

Bartender/Server

• Organize, clean, stock and maintain six table customer seating area during shift

• Prepared and mixed cocktails and other alcoholic beverages

• Food preparation of robust menu and service to customer tables

• Balanced and closed customer cash and credit receipts at end of shift

ADDITIONAL WORK EXPERIENCE

Associate Affiliate Marketing Manager, ESPN, New York, NY – October 2012-April 2013

• Assisted in the implementation of various marketing campaigns, within pre-defined budgets, aimed at increasing revenue

and driving brand awareness and client retention for Affiliate partnership programs

• Executed and managed promotional and VIP plans including creation of timelines, development of custom collateral, and

trafficking of materials among sales reps, agencies, and clients

• Worked with Marketing and Sales to respond to client RFP’s

• Managed ten major corporate sporting events simultaneously within a six month time period from conception through

execution, and oversaw all logistics including event space bookings, invitee lists, entertainment, and ticket management

• Participated in overall budget management, including processing, coding, tracking and management of payments in SAP

Associate Marketing Services Manager, ESPN, New York, NY – March 2012-October 2012

• Key team player in the implementation and execution of the 2012 ESPN Upfront Event

• Internal liaison across multiple sports management teams to gather assets, executing the client invite process, and

marketing trade campaign for the 2012 ESPN Upfront Event

• Developed and managed high-impact ESPN The Magazine digital and print marketing and sales materials such as one-

sheets, posters, brochures, newsletters, research studies, video sizzles, and presentations

• Updated and maintained Customer Sales and Marketing website, social media presence, and media toolkits while

monitoring performance using Google analytics and related tools

Marketing Associate, Reed Exhibitions, Norwalk, CT – December 2009-February 2012

• Designed print and digital marketing campaigns across seven major trade show brands spanning both B2B and B2C

industry markets including ads, invitations, postcards, brochures, newsletters, onsite signage, and flyers

• Contributed to a 34% increase in attendee registration over previous year through analysis and reporting of email Marketing

campaigns and correspondence to over 100,000 attendee clients

• Leveraged competitive intelligence and marketplace trends to provide industry knowledge on how to increase brand visibility

within the social media space

• Handled special event logistics onsite for celebrity guest appearances and collaborated with television network publicists to

ensure the overall experience was managed efficiently and effectively as possible

• Managed the fulfillment of contract deliverables and established strong relationships with over 95 partnerships for Jewelers

Circular Keystone (JCK), New York Comic Con, PGA Expo, and UFC Tradeshows

Committee Chair/Co-Founder, Non-Profit Organization, Robert P. DiNardo Memorial Foundation – June 2009-Present

• Generated over $45K in revenue through donations, sponsors, and silent auction efforts

• Liaison between board and committee members by overseeing all final scholarship and fundraising campaigns

• Developed marketing programs through the management of budgets, vendor details, contracts, invoices, sponsorship

records, and other related collateral materials

EDUCATION

Western Connecticut State University, Bachelor of Arts and Science in Relational Communications, January 2010

Arizona State University, Broadcast Journalism and Mass Media Communication Studies, 2 years

*References available upon request*



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