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Project Manager Management

Location:
Alexandria, Virginia, 22202, United States
Posted:
August 23, 2013
Email:
ab5ihd@r.postjobfree.com
Contact Info:
*****.******@*****.***


Shakur A Kabir
**** * **** **, *********, VA ****2
Cell (480) ***-****
Work (703) ***-****
ab5ihd@r.postjobfree.com

Objective:
To secure a position in an organization that recognizes and rewards talent, by both challenging its employees and offering them career-paths that lead to leadership positions.

Skills: Program and Project Management (Member of PMI Group) around and the following areas: Facilities planning, Job Costing, Lean Management, IT Retail systems, CRM, Databases, Procurement, and IT systems implementations. Testing and deployment of advanced weapons systems to include satellite and radio systems, secured and unsecured networks, and networked tracking systems. Problem Solving in all areas of management, systems breakdown, and B2B client interaction; Network Security analysis, planning, and provisioning. Highly proficient in Excel.

EDUCATION:
Keller Graduate School of Management, Tampa, FL
• Master of Business Administration – Project Management / Finance 12/10
Arizona State University, Phoenix, AZ
• Bachelors of Science: Global Business Management 12/06
PMP – Anticipated test date 10/13
Security + 04/13

PROFESSIONAL EXPERIENCE:
United States Army, Washington D.C. Network Administrator/Trainer/DBA (Contractor, SAIC) 11/12 - Present
• Responsible for ensuring availability and performance of the databases that support the system.
• Work to ensure that the associated hardware resources allocated to the databases and to ensure
high resilience and performance tuning.
• Proactively monitor the database systems to ensure secure services with minimum downtime
(Army Global Outlook Systems (ARGOS), Global Theater Security Cooperation Management Information System (G-TSCMIS)).
• Responsible for providing trend analysis to the management team enabling them to make informed decisions regarding resource management.
• Establishes networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards.
• Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization.
• Secures network system by establishing and enforcing policies; defining and monitoring access.
• Perform quarterly and annual analysis of Army global security cooperation events extracting data from Theater Security Cooperation Management Systems (TSCMIS i.e. ARGOS)
• Manage the Army’s migration to G-TSCMIS and the decommissioning and the data transfer of the legacy system.
• Oversee and perform SQL patching, database backups, and server partitioning.
United States Navy, MD Systems Administrator, (Contractor, STI) 7/12-11/12
• Performed daily system monitoring of Linux based software, verifying the integrity and availability of all hardware, NTCSS server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
• Performed regular security monitoring to identify any possible intrusions.
• Performed daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media.
• Performed regular file archival and purge as necessary.
• Created, changed, and deleted user accounts per request.
• Provided Tier support per request from various constituencies. Investigate and troubleshoot issues.
• Repaired and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.

Carefusion, CA Business Analyst / Project Manager, (Contractor, Teksystems) 2/12 – 5/12
• Managed application discovery and remediation for Global IT division.
• Used of SDLC Methodologies (Agile, Waterfall), and project management lifecycle Methodologies.
• Interview, vet, and screen third party vendors for remediation of applications
• Managed and assisted in the build out of SharePoint site, master list for application migration plan, and User acceptance testing cases.
• Managed build process for reengineering of application catalog, and process for application remediation.
• Managed vendor partners in application packaging. formulating and writing Business Requirements Documents (BRD’s)
• Managed and worked with business lines to build standardized application list per line of business, formulated business requirements, and instituted process for procurement and of new applications to include getting application supported by IT.
• Worked with asset management in the building of process to accurately track product licenses and bill them to line of business in order to trim application catalogue to current and last prior version of applications.
• Updated upper management on project progress, challenges, and identify opportunities to streamline workflow and process.
• IT and application governance, business requirements gathering, writing test plans, and functional specifications.
• Used ITIL principles to: improve IT services, reduce costs, improve productivity, improve use of skills and experiences, and improve delivery of third party services. Work within SAP upgrade
• Used Microsoft Office Suite, and HP Quality Center

Freeport McMorran, AZ – Project Manager, (Consultant, CE Wilson) 1/12-2/12
• Work with SR Project Manager in PMO to facilitate data center relocation
• Worked with and supervised third party vendor to inventory and decommission data center equipment
• Used SDLC Methodologies (Agile, Waterfall), and project management methodologies
• Assisted in the mapping of a schedule of move outs of servers, racks, and computer hardware.
• Attended training on MS Project 2010 Enterprise.
• Attended director level meeting on project scheduling and project updates
• Assisted SR PM with additional global projects to include the setting up of network capabilities at global third world sites, and work within SAP GO Live.
• Used ITIL principles to: reduce costs, improve productivity, and improve delivery of third party services.
• Used Microsoft Office Suite, MS Project

American Express, AZ – Business Analyst / Project Manager (Contractor, OpenSky), 9/11 - 12/11
• Managed aspect of a critical IT project to migrate 86,000 PC and laptops to Windows 7 across all lines of business.
• Duties included: project management and coordination between packagers, application owners, and sr. project managers, communications with line of business’s, technical (imaging of laptops and helpdesk), and quality assurance. Ensure accurate tracking of all assets including location, account usage, maintenance contracts and disposal
* Used solid asset base to audit operational data stores to ensure processes are accurately tracking all assets through their support life
* Developed recommendations for systems changes to improve and support business activities.
• Formulated communication plans between Lines of Business and Win 7 team, third party vendors and Win 7 team, and application owners and Win 7 application team to update statuses, needs, issues, and timelines of the project. All information was transmitted on to Lead Project Director who updated C level executives.
• Assisted in the formulation of business process for deployment, refresh, image, pilot program, and selection of 1000 pilot users.
• Supported Pilot Users program and rollout in all locations of business to include Latin America, Europe, Australia, Japan, and India.
• Worked with HP, IBM, and American Express’s internal helpdesk; to ensure future support of technical issues in the post migration stage.
• Work with vendors and Lines of Business in all locations to include Argentina, Mexico, Japan, India, Australia, and Europe to identify and prepare applications for rollout
• Created a master spreadsheet in SharePoint, that listed status, app owner, tester, packager status of packaging, application code, vendor and more information to help application owners and departments create reports, schedule migration dates, filter for issues, and outstanding areas, and for project management to utilize for accurately tracking and budgeting resources against the project.
• Assisted in the imaging process both creation and deployment.
• Worked with packagers to ready 26,000 applications for user acceptance testing, business requirements gathering, writing test plans, and functional specifications for and implementation into the Windows 7 environment,
• Communicated and managed third party vendors in the updating of applications.
• IT application, and system governance, formulating and writing Business Requirements Documents (BRD’s)
• Used of ITIL principles to: improve IT services, reduce costs, improve productivity, improve use of skills and experiences, and improve delivery of third party services.
• Microsoft Office Suite, HP Quality Center
• Used SDLC Methodologies (Agile, Waterfall), and project management methodologies

Self Employed, Tempe, AZ - Management Consultant 1/10 – 9/11:
• Actively consult to small and medium sized firms in the areas of operations, accounting and finance, and management.
• Developed and managed projects and programs that trimmed between 0-40% from Company expenditures while increasing productivity by 30%
• Managed software and hardware implementation projects to include system and software upgrades, new system builds, and add on locations project build outs.
• Management portions of ERP, CRM, and Windows 7 rollouts, implementation, and upgrades. formulating and writing Business Requirements Documents (BRD’s)
• Helped clients with Reengineering of processes and systems and the implementation of these in new build sites and organizations, to include process automation.
• Research on business performance and analyzed the data to determined weak areas – Evaluate different types of analysis for clients, identify different issues in management and organization and explain them to clients
• Analyze, evaluate organization’s operations and procedures to offer recommendations based on findings – Assist the management in identifying issues, sorting solutions and implementation.
• Monitor employee performance on projects, customer service, and daily routine work
• Provide expert guidance to management on the process of changes and problem solving
• Work on multiple projects, programs at the same time – Coordinate with different departments to carry out operations successfully
• Use of SDLC Methodologies (Agile, Waterfall) in IT projects, and project management lifecycle
• Create graphs and charts to give clients visual representation of current states of their companies
• Recommendation and use of Oracle (PeopleSoft, HRMS, and OBEII) suite and other enterprise software to help owners accurately manage performance in their firms.
• Process engineering and reengineering, and quality assurance training, Audit and Compliance
• Managed vendors and reviewed vendor requirements list
• Asset Management; ensured accurate tracking of all assets including location, account usage, maintenance contracts and disposal
* Used solid asset base to audit operational data stores to ensure processes are accurately tracking all assets through their support life
* Developed recommendations for systems changes to improve and support business activities.
• Supply Chain Management in the areas of retail, manufacturing, and vendor negotiations
• Program and project management using Agile, Waterfall, and other methodologies.
• Cost management and working with clients to properly recognize KPI’s in regards to business performance, and IT Cost Reduction and Optimization.
• Use of ITIL principles to: improve IT services, reduce costs, and improve customer satisfaction through a professional approach to service delivery, improve productivity, improve use of skills and experiences, and improve delivery of third party services.
• Used Organizational change management to implement new systems and ways of carrying out and organizing business for the client
• Recommended and assisted in the implementation of Oracle R12 E Business Suite, to include ERP (Customer Relationship Management, Enterprise Performance Management, Procurement, and Supply Chain Management) to help clients better streamline their business expansions, and control cost within their business and supply chain.
• Recommended and designed Quote to Cash Process in client businesses
• Use of ITIL principles to: improve IT services, IT Process Improvement, reduce costs, improve customer satisfaction through a professional approach to service delivery, improve productivity, improve use of skills and experiences, and improve delivery of third party services.
• Use of Excel, Word, MS Suite, Oracle OBIEE, ERP systems on implementation projects
• Use of SDLC Methodologies (Agile, Waterfall) in IT Projects

ADT, Tempe, AZ - Small Business Sales 08/09 – 12/09
• Sold over 200% to sales quota per month bring in $50,000 in monthly revenue to business unit
• Cold called on assigned territory and closed new business at a rate of 25 new retail accounts per month, maintained high appointment to call ratio closing 75% of all appointments set, build quality relationship with clients and gained referral business from clients
• Used CRM systems to accurately build and track sales funnel
• Created security solutions based on deficiencies in client business
• Presented potential cost savings from the use of security solutions
• Actively researched crime patterns in client areas to provide real world threat analysis
• Use of Excel, Word, and MS Suite
• Use of ADT customer service protocol

GSM, Phoenix, AZ- Management Consultant 02/07 – 08/09
• Completed over 25 successful projects bring in over $20 million in revenue to the company.
• Operations,Variance, and profitability analysis, budget and forecast preparation and analysis
of client businesses, to include the prioritization of goals for businesses, oversee and direct the implementation of key systems which lead to cost saving in operations averaging over $500,000 in cost savings per business. Implement systems giving clients control over their firms.
• Restructure and create inventory and purchasing procedures and implement systems to accurately track changes in both systems. Restructure AP/AR, create, and adjust clients Chart of Accounts.
• Organize and train management in alternative ways of motivating and increasing productivity of employees. Introduction of budget cost controls in client businesses
• Profitability analysis of ongoing projects
• Budget and Forecast preparation and analysis, Audit and compliance.
• Prioritized goals for businesses, oversee and direct the implementation of key systems which lead to cost saving in operations, Business/IT Alignment, and process automation.
• Implement systems giving clients better control and understanding of their business.
• Restructure organizations, build and teach proper accounting practices.
• Restructure AP and AR and also create and adjust clients Chart of Accounts.
• Perform Profit and Expenses analysis on companies.
• Organize and train management in alternative ways of motivating and increasing productivity
of employees.
• Introduction of budget cost controls in client businesses procured from merged data compiled in SAS
• Use of Oracle, PeopleSoft suite, Seibel, OBEII and ERP systems to help owners manage performance of their companies in light implementation projects. formulating and writing Business Requirements Documents (BRD’s)
• Assisted in the implementation of SAP CS in manufacturing for seamless integration and interaction of systems pertaining to communications
• Business Process engineering and re-engineering in the areas of processes and systems across multiples sites and states, to include IT Cost Reduction and Optimization.
• Supply chain management in the areas automotive parts supply, medical parts supply, construction materials, and vendor alignment.
• Designed and Implemented and Quote to Cash processes and recommended vendors i.e. NetSuite for client sites.
• Recommended and assisted in the implementation of Oracle R12 E Business Suite, to include ERP (Customer Relationship Management, Enterprise Performance Management, Procurement, and Supply Chain Management) to help clients better streamline their business expansions, and control cost within their business and supply chain.
• Program and Project management using Agile, Waterfall, and other methodologies.
• Cost management and implementation of systems to accurately track cost at client sites. Used Organizational change management to implement new systems and ways of carrying out and organizing business for the client
• Use of ITIL principles to: improve IT services, IT Process Improvement, reduce costs, and improve customer satisfaction through a professional approach to service delivery, improve productivity, improve use of skills and experiences, and improve delivery of third party services.
• Asset Management; ensured accurate tracking of all assets including location, account usage, maintenance contracts and disposal
* Used solid asset base to audit operational data stores to ensure processes are accurately tracking all assets through their support life
* Developed recommendations for systems changes to improve and support business activities.
• Use of Excel, Word and MS Suite
• Train businesses in proper approaches to customer service
Life Span, St Croix, USVI - Business Development Director 04/03 – 02/07
• Planned and executed successful launch of new service concepts offered by clinic. Oversaw overall sales operations of business. Led the acquisition of new property and the merging of other clinics into a combined consortium.
• Increased sales and client visits by 100 % equating to over $1.5million upturn in net profit over 1 year. Recruited physicians and medical staff in the system of rotational shifts to the clinic.
• Introduced rating systems and guidelines to monitor efficiency and quality of services provided from both the provider and consumer of the services.
• Built platform to push expansion of business model into Latin America and the British Virgin Islands. Researched and analyzed emerging markets in a push to expand breathe of business model into vitamin sales and outpatient care centers.
• Reviewed financials with business owners to properly forecast and plan out sales goals in terms of new client acquisitions and direction of new development.
• Built graphs displaying client demographic and average treatment expense to help better uncover opportunities to increase efforts in terms of revenue
• Organizational change management in the area of getting the business to view healthcare as a product and adapt its approach to selling services.
• Use of Excel, Word and MS Suite
• Experienced in customer service is sales and healthcare
Military Experience:
US Army 1SFG (A) Ft Lewis, WA - IT/ Electronics Technician 08/99 – 04/03
• Maintained and repaired electronic equipment to include radio, computer, and satellite. Installed and maintained secured and unsecured networks. Performed operations and logistics globally.
• Instituted, systems to help better interface customers and technicians, also built out databases
• Established and maintained a positive relationship with business vendors.
• Maintained and completed all missions ahead of schedule under less than optimum conditions.
• Performed operations and logistics in the USA, Japan, Korea, Thailand and the Philippines.
• Installed and maintained secured and unsecured networks, to include analysis of networks and threats to networks, provisioning of security at various levels, and assisted in creation of risk management plan as it relates to infrastructure and application threats.
• Cisco certified maintenance installation and repair.
• Maintained, configured and installed Cisco routers.
• A+ certified built and repaired both hard and soft side of network and electronic systems.
• Fiber Optic installation, maintenance, and repair certified.
• Installed and repaired fiber based networks.
• Operated Maintained and repaired UHF/RF and SATCOM systems to include Sincgars, Motorola, and other radio, PC and laptop systems, and peripherals.
• Wireless RF systems integration (Motorola) to included 900Mh systems
• Installed, maintained VLAN networks.
• Repaired and maintained Saber, PSC and Javelin systems.
• Trained in low frequency antennas and system use and maintenance.
• Supply chain management in the areas of vendor management, and electronic equipment for real world mission during time of war.
• Project and program management using various methods
• Asset Management; ensured accurate tracking of all assets including location, account usage, maintenance contracts and disposal
* Used solid asset base to audit operational data stores to ensure processes are accurately tracking all assets through their support life
* Developed recommendations for systems changes to improve and support business activities.
• IT and system governance
• Use of Excel, Word and MS Suite, PC and laptop systems, peripherals, and Windows O/S

AWARDS: Army Achievement Medal, Good Conduct Medal, National Defense Medal, Secret Clearance

Clearance: Secret (Active)

Technical Expertise:

Software Packages: Microsoft Project, Microsoft Office, Lotus Notes, Primavera, SAS, SAAS, People Soft, Net Suite, Citrix, Altiris, VMware, HP Quality Center
Databases: Access, SQL
Accounting / CRM Systems: SAP, QuickBooks, Clients and Profits, Calypso, MS Invoice, Oracle
Language Experience: VB, SQL
Methodologies: ITIL, Waterfall, Agile, IT Governance, PMBOK, COBIT