A ugust **, ****

Dear Hiring Manager:

RE: Administrative Assistant Job

Like you, I too am searching for that perfect match, a match that will allow me the opportunity

to utilize the skills and expertise I gained while working in administrative positions supporting

senior level executives, as well as skills obtained working as a project manager.

D uring my years of administrative and project management experience, I have worn many different

hats: organizer, accountant, coordinator, instructor, investigator, diplomat, negotiator, counselor,

facilitator, mechanic and inventory specialist, just to name a few. My jobs have required the ability to

develop close working relationships with executives, customers, business associates, families/students,

as well as, my co-workers.

While supporting senior level executives, a few of my responsibilities included: working with internal

and external executives/staff, juggling calendar appointments, screening phone calls, processing daily

correspondence, budgetary review/monitoring, bill payment, account resolution, dealing with highly

sensitive personnel matters, creating/working with spreadsheets, creating PowerPoint presentations,

coordinating meetings, gathering and compiling information to support initiatives of the vice president

and staff, ghost writing, and many other aspects of a busy executive's daily routine.

As a Project Manager, I was responsible for the coordination of all aspects involved with the

i nstallation of telecommunications equipment in offices ranging in size from Mom and Pop businesses

to large Fortune 500 corporations. The Project Manager's job required detailed organization,

ordering/tracking of all equipment sold to the customer to complete the project, face-to-face customer

i nteraction, assignment/scheduling of appropriate personnel to complete equipment installation and

software programming, supervision of assigned personnel, and communication with the customer

during and after the job to ensure the customer's satisfaction.

M y resume provides additional information relative to the qualifications and experience I will bring to

t he job. I feel certain, once you review my resume, you will agree, I possess skills that will qualify me

as a successful contributor to your organization and assure you I will be an asset to your office and

company.

I look forward to meeting with you to further discuss my skills and proficiencies. I can easily be

reached on either phone number shown below or via email, ab5g69@r.postjobfree.com.

Gena A. Tu rner

Gena Adkisson Turner

411 Donie Road

Buffalo, TX 75831

903-***-**** (H)

512-***-**** (C)

Enclosure

Gena Adkisson Turner

411 Donie Road, Buffalo, TX 75831 903-***-**** ab5g69@r.postjobfree.com

An experienced professional combining the skills of an executive assistant and project manager, resulting

in an exceptionally organized, coordinator, writer, accountant, instructor, investigator, diplomat, negotiator,

counselor, facilitator, mechanic, and inventory specialist, while developing close working relationships with

executives, clients, business associates, and co-workers.

WORK EXPERIENCE

Southwestern University (January, 2006 – June, 2013)

• Senior Executive Secretary to the Vice President for Enrollment Services (Office of Admission and

Office of Financial Aid), ensuring a smooth and efficiently run organization while providing the

Vice President and division staff members the tools and/or data necessary to facilitate a

successful student recruiting season each year.

• Maintained confidential personnel records, processed expense reports, reconciled monthly

corporate Visa statements, processed bill payments, monitored monthly budget reports.

• Responsible for calculating and processing incoming freshman and transfer students’ merit

scholarships and acceptance packets.

• Developed process and tracking system to streamline readmission application review and

decision notification.

• Created new employee check list ensuring employee had all appropriate equipment and

completed necessary documents upon arrival to facilitate a smooth start at their new job.

• Appointed as a member of University’s Reaccreditation Committee responsible for the review of

data/evidence from each University department to prove the University’s ability to provide

students the required coursework to meet the requirements prescribed by the Southern

Association of Colleges and Schools Commission on Colleges (SACSCOC). Work by this

committee resulted in Southwestern receiving accreditation for another 10-years of preparing

students to either further their education through graduate school or joining the work force and

contributing to the betterment of our society and nation.

Texas Department of Criminal Justice (October, 2002 – December, 2005)

• Administrative Assistant III working with the Project Manager and his staff in the New

Development Department creating a database software application capable of tracking inmates

from entry into the prison system until completion of all aspects of their sentencing requirements.

• Created tracking system, database repository, and assignment/completion of all Technical

Assistance Requests in conjunction with the rollout of the new offender information management

system (OIMS).

• Established a management/monitoring system for renewal due dates and preparation of all

annual purchase requests for maintenance and support for various software applications used in

the development/training associated with the OIMS system.

• Completely reorganized and indexed all office files, resulting in ability to easily and quickly locate

information/files, responsible for maintaining all office equipment in proper operation,

procurement officer for all office supplies, maintained annual equipment inventory, special

projects as assigned.

Mentor Graphics (January, 2001 – June, 2002)

• Executive Assistant to the Vice President World Wide Consulting and Marketing Director,

providing daily support including processing expense reports (converting international currency to

US currency), call screening, calendar maintenance, international/domestic travel arrangements,

correspondence, preparing PowerPoint presentations, budget monitoring.

AVAYA Inc (October, 2000 – December, 2000)

• Executive Assistant to the Vice President US Sales. Responsible for daily office activities --

calendar schedules, highly sensitive personnel matters, generating correspondence,

travel/meeting reservations.

• Supervision of the secretaries supporting division’s Directors.

• Worked with Vice President to eliminate the division, advising staff members of job layoffs,

providing necessary documentation to all affected personnel, and finally closing the office, putting

myself out of a job as well.

Lucent Technologies (October, 1996 – September, 2000)

• Project Manager in the Business Communications Systems organization. Interfaced with

customers to coordinate all aspects of the installation of PBX and voice mail systems.

• Executive Assistant to Vice President Sales US. Dealt with highly sensitive personnel matters,

generated correspondence, supervised division’s secretaries, and interface with distributors and

Value Added Resellers.

• Office Manager to Assistant Vice President. Liaison between the AVP and other corporate

executives. Responsible for personnel matters, budget coordination, sales/expense tracking,

correspondence, hardware/software support and special projects.

AT&T (August, 1993 – September, 1996)

• Office Manager. Asked by General Sales Manager to join the AT&T cable/switching equipment

sales organization.

• Responsible for personnel matters, budget coordination, and overall office management.

• Coordinator for numerous external/internal conferences attended by telecommunications industry

leaders, AT&T headquarters and department representatives.

• Administrative Assistant. Selected by the Director of State Government Affairs to assist in daily

activities associated with Regulatory and Independent telephone companies.

EDUCATION

BBA – Sam Houston State University

Numerous training courses attended through AT&T, Lucent Technologies, AVAYA, Inc. and Mentor

Graphics.

Skills: Microsoft WORD, EXCEL, PowerPoint, various email applications, database applications, Internet

usage, shorthand, typing ~60-70 words per minute.

Contact this candidate