Post Job Free

Resume

Sign in

Customer Service Sales

Location:
Miramar, FL, 33027
Posted:
August 29, 2013

Contact this candidate

Resume:

Phone: 954-***-****

E-Mail: ab53o8@r.postjobfree.com

**** ** ***** ***

Apt. 112

Miramar, FL 33027

Ver nica Alvarado

Objective To secure a challenging career that emphasizes in increasing

responsibility, personal growth, professional achievement and

creativity. A place where I may utilize my organizational, personal

and bilingual skills for the benefit of the company.

Education University of Phoenix

Bachelor of Business Administration in Finance & Marketing, In

Progress

MBTI Business Training Institute, 1992 - 1993

A.A. in Tourism and Human Relations

July 2011 to Present Providence Companies Key Biscayne, Florida

Work Product Solutions Manager

Experience Consolidated products from all the different companies and divisions.

Created Product List Guidelines for all of the funds.

Prepared and submitted Weekly Borrowing Report to Partners

Distribute Weekly Pipeline Reports to Key Executives

Prepared all necessary documents for all accounts from Application

Forms to Promissory Note and responsible for the Renewal and

Exception documents

Responsible for the opening, mediation and tracking of all

transferred IRA accounts to the Self Directed IRA Private Custodian

Accounts

In Charge of tracking all expected funds from Direct accounts and

IRA's from all the divisions in order to proceed with the investment

Maintain open communication with all of our producers from Canada,

China, Brazil, and USA

Coordinate all Investors trip to Brazil- this includes obtain Visas

for our clients, coordinate logistics, schedule together with our Sao

Paulo Office

Joined firm Partners in Collaboration, Meetings and Travel when

necessary

Supervised 3 employees along with key members of the Dallas office

January 2010 to June 2011 Neptune Society Plantation, Florida

Customer Service & Billing Specialist

Handled all billing cycles an Prepared End of the month Reports

Resolved or coordinated resolution to customers' inquiries and needs

and Managed receivable billing from customers

January 2004 to December 2009 FirstBank Santurce, Puerto Rico

Administrative Assistant, Structured Finance & Corporate Banking

Assisted 8 corporate officers in their administrative function,

coordinated travel arrangements, special corporate and client

meetings.

Resolved and/ or coordinated resolution to customers' inquiries and

needs.

Assisted management in the development of projects, procedures and

policies.

Coordinated and supervised all yearly and quarterly audits from the

SCC and FDIC.

Reviewed and Coordinated the recompilation of the quarterly Sox

report to be presented to the Compliance Department

Back up to AA's in the loan closing procedure, verification of

documents and daily entrees.

Coordinated special activities and events with clients and bank

officers

Coordinated and reviewed all necessary documents to be presented in

the Board of Directors and Credit Committee monthly meetings

Constant Communication with the President's office to keep them up to

date in the development of each loan in process

September 2002 to August 2003 Sonitrol of Miami Miami, Florida

Business Development and Sales Coordinator

Customer Service

Coordinated and supervised activities to present the product to

different companies

1998 to 2002 Carvajal International Miami, Florida

National Sales Coordinator for Cargraphics

Accounts payable and receivable

Vendor reconciliation and Customer Service

Visited clients and make travel arrangements

Make quotes for the printing of editorial magazines and books

Budget analisys and weekly payment reports.

January 1995 to April 1998 Ramallo Bros Printing

Hato Rey, Puerto Rico

Traffic Department Supervisor

Customer Service

Open daily jobs

Daily and monthly reports

Coordination of product logistic

Proofread and verify quality of job

Support to the Sales Department

Computer Proficient in all Microsoft Office Applications. Excellent

Skills Organizational skills. Communication and presentation skills both in

English and Spanish (verbal and written), basic knowledge of

Portuguese (verbal and written).

References Available upon request



Contact this candidate