Shelly P. Norfus

**-**** ***** ** + Kapolei, Hawaii 96707 + 912-***-**** +

email:ab4set@r.postjobfree.com

Career Objective:

To obtain a position in the medical field with emphasis on Medical

Assisting, patient billing, interaction and preparation, with continued on

the job training and education along with room for advancement.

Continuing Education: Florida Institute of Technology Online

07/2009 - 11/2011

Work History:

Medical Assistant

Ocean Ridge Arthritis Associates, Boynton Beach, Fl

05/2007 - 05/2008

Responsible for checking in/out patients on a daily basis. Processed all

claims to be paid. Responsible for checking patient insurance and

eligibility. I made sure all patient referrals were current and up to date.

Assisted patients to back room. Checked patient vitals. Assisted Doctor

with procedures when needed.

Patient Account Representative

Savannah Allergy Associates, Savannah, Georgia

07/2006 - 12/2006

Responsible for uploading Medicare 835 files. Submitted claims

electronically and manually on a rotating basis. Printed and mailed patient

statements on a weekly basis. Processed and investigated all non-payment

Explanation of Benefits. Retrieved supporting documents as needed for third-

party payers. Responded to insurance inquiries and refund requests.

Verified patient benefits. Processed patient and insurance payments.

Collected payments on outstanding patients balance and co-pays for office

visit. Follow-up on rejected and outstanding claims. Balance end of day for

bank deposit on a rotating basis. Assisted with patient intake and

chaperoned on an as needed basis.

Externship:

Medical Assistant

Candler Medical Group, Savannah, Georgia

04/2006 - 05/2006 Observed all aspects of daily activity

in a physician's office. Prepared patient for meeting with the doctor. Took

blood pressure, weight, and temperatures of incoming patients. Assisted in

the examination and treatment of patients. Maintained an inventory of

examination and procedure room supplies. Assisted in the organization of

efficient patient flow. Organized the clinic environment to assure patient

safety. Performed routine laboratory test and sterilized equipment.

Observed patients and reported adverse reactions to medication or treatment

to medical personal. Scheduled appointments.

Certification:

Nationally Certified Medical Assistant (2006)

Certificate:

First Aid

CPR, EKG, Phlebotomy and Venipuncture

Education:

Savannah Technical College, Savannah, Georgia

Medical Assisting Diploma (June 2006)

Santaluces Community High School, Lantana, Florida

High School Diploma (June 1992)

References upon request

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