brushonda silvie

***** ***** **** *****, *** *** Houston, TX 77082 832-***-****

ab4om8@r.postjobfree.com

Objective

TO SEEK A POSITION WITHIN A COMPANY THAT WILL ALLOW ME TO UTILIZE MY CUSTOMER

SERVICE, SCHEDULING AND ADMINISTRATIVE SKILLS WHILE PROVIDING OPPORTUNITIES FOR

TRAINING, ADVANCEMENT, PERSONAL AND PROFESSIONAL GROWTH.

Employment History

Patient Access Rep I

9/2012 - 11/12012

Houston, TX

Memorial Hermann

Scheduled appointments for orthopedic patients and answered inquiries

related to physical therapy sessions.

Coordinate communication between patients, family members, medical staff,

or regulatory agencies.

Verified patient insurance eligibility and updated patient information in

Health Quest.

Communicated with medical professionals concerning patient orders in order

to insure satisfactory resolution.

Production Operator

Alcon Research Ltd. (Burnet Staffing)

Assembled and inspected disposable Duckbill surgical masks.

Assembled multi-pack Cassette tubing's used for cataract surgeries.

Built and tested tubing-shunts used in eye surgeries.

Credentialing Specialist

Unicare (Kelly Services)

10/2008 - 11/2010

Houston, TX

Prescreened insurance applications for completeness to ensure applicant met

the minimum criteria to apply for privileges.

Created and edited letters of inquiry to verify required information with

primary source.

Gained extensive knowledge and experience of credentialing through the use of

Cactus (CAQH) database system, the largest master database that enables

providers to make their credentialing available for health plans.

Alliance Compressors

Scroll Operator / Quality Auditor

3/2000 - 8/2008

Natchitoches, LA

Inspected gauges, calibration, and testing quality of compressors for

shipping.

Acted as liaison between line operator's management by ensuring that line

operators complied with Operations Methods, handled parts properly and

followed proper safety procedures.

Conducted sound tests to determine if parts were usable and consolidated

compressor components if needed.

Prepared compressors for shipment by scanning product models and serial

numbers for package labels.

Correction Officer (Administrative)

Natchitoches Parish Sheriff's Office

10/2000 - 12/2008

7/1996 - 6/1999

Natchitoches, LA

Processed inmates into the facility, trained new officers on prison

procedures, and monitored the perimeters of the facility.

Provided efficient data entry into prison information system, and responded

promptly to inquiries as they arose.

Monitored, supervised, and screened inmate visitor traffic; monitored

periguard system; observed traffic in and around the compound.

Administrative/Unit Secretary

Natchitoches Regional Medical Center

6/1999 - 12/1999

Natchitoches, LA

Provided secretarial support to a multifaceted team by answering and

directing calls, filing patient information, & duplicating documents when

needed.

Initialized records for new patients, transcribed physicians' orders from

patient records and copied information such as temperature, pulse rate, and

blood pressure onto patients' medical record.

Processed patient discharge forms and compiled the daily census of patients.

EDUCATION &TRAINING

LAY CHAPLIN

HOUSTON, TX JULY 2013

P.O.S.T. Chemical Weapons School Natchitoches, LA

Sept 1999 Natchitoches Police Reserve Academy Natchitoches, LA

Aug 1998 P.O.S.T. Firearms/Weapons School Natchitoches, LA

July 1997 Bossier Community College Bossier

City, LA June 1997 Correctional Officers School

Natchitoches, LA June 1997

American Security Office Academy Houston, TX

May 1995

Peace Officers Standard Training Course Natchitoches, LA

May 1995 Louisiana Tech University Ruston, LA

Sept 1992- May 1993

Lakeview High School (Diploma) Natchitoches, LA

May1992

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