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Customer Service Manager

Location:
Orlando, FL
Posted:
May 26, 2016

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Resume:

[Phone number]•[E-mail address]

[Your Name]

Judith S. Yaros

Orlando, FL 32806

407-***-**** ab4ju7@r.postjobfree.com

Objective To obtain employment in HR or Credentialing, using my education, work experience, and

interpersonal communication skills.

Profile

• Passionate, reliable, dedicated and respectful team leader

• Responsible and professional, able to partner with others to achieve common goals

• Dependable & dedicated team player, deadline & detail oriented

• Accustomed to handling sensitive and confidential records

Skills & Knowledge

Human Resources MS Word Customer Service

Recruitment & Selection MS Excel Time Management

Supervision MS Outlook Planning & Organization

Training & Development Medical Manager State Laws and regulations

EEO & FLSA Paychex Oral/Written Communication

Employment Laws Job Descriptions Time Clock Plus

Employee Relations Policies & Procedures Profit Sharing

Payroll & Benefits OSHA & Safety Credentialing

Professional Experience

Florida Urology Associates/FHMG- Orlando, FL May 2012-April 2013

Administrative Manager /HR Liaison

HR liaison with corporate office, maintain employee files, employee license and certifications,

PPD, track doctors CME’s for licensure, renew ME license for all doctors, renew DEA for all

doctors, maintained expense report for all providers and employees, scheduled depositions, hospital

initial and reappointment, credentialing application for insurance companies, oversee satellite offices

for facility issues, count petty cash monthly for satellite offices, time & attendance, staff annual

training, managed phone coordinators, administrative assistant, office assistant.

Winter Park Urology Associates, PA

HR/Credentialing Manager (March 1980-May 2012)

Office credentialing, verify licenses, update licenses, AMA profiles, NPDB, doctor onboarding with hospitals

and insurance companies, process applications for physicians in ASC surgery center, CAQH, new hire

orientation, payroll, benefits, WC, retirement plans, maintain employee and provider files, malpractice,

distributed 401k enrollment packets for eligible employees and processed them, registered employees into

Paychex system. Managed the HR, Payroll, Time and Attendance in the Paychex system.

Winter Park Urology was acquired by Florida Hospital Medical Group May of 2012

Education

• CMOM Certification: October 2012

Certified Medical Office Manager, Orlando FL

• BMO License:

Basic Machine Operator, Orlando Vo Tech, Orlando FL

On the Job Training

Training Workshops: Incident Reporting, Employee Engagement, Customer Service

HR webinars



Contact this candidate