Lisa Jagodzinski ** Cass Ave., Cheektowaga, NY, **206, ab4hiq@r.postjobfree.com

Objective

A challenging and rewarding position within a growing company which will utilize my skill and experience and offer growth opportunity.

Profile Motivated, hard-working individual that is working to complete an associate’s degree. Talent for quickly analyzing situations and resolving problems. Competent and tactful with business professionals and associates at all levels as well as customer interactions.

Flexible and versatile - able to maintain a sense of humor under pressure. Accustomed to handling heavy workload in a fast paced environment. Excellent team-building skills.

Skills Summary • General Office skills

• Customer Service

• Computer Savvy

• Shipping & Receiving skills

• Quick learning skills

• Sales Ability

• Multi-Tasking

• Communication skills

• Teamwork skills

• Decision making skills

• Effective listening skills

Professional Experience

ACCORDIA GLOBAL COMPLIANCE GROUP (Complete Personnel Solutions)- Williamsville, NY

Office Assistant, Oct. 2012- Dec. 2012

Key responsibilities were creating questionnaires and audit requests for companies associated with Walmart that are in need of an Ethical Standard audits to make sure they are in compliance with State, Federal, and Walmart Standards (labor laws, health, safety, environmental conditions, and better working conditions); getting updated/corrected information from suppliers and factories; scheduling audits; making sure invoices are paid previously to scheduling audits.

ECS Warehouse/Emerling International Foods (Remedy Staffing) - Buffalo, NY

Receptionist, April 2012- July 2012

Key duties were answering and directing calls, working directly with companies to fulfill their orders, packing/shipping/receiving of orders and products, mail distributions, handling inventory, creating order contracts, and doing other duties a receptionist handles.

CLASSIC BRIDALS - Cheektowaga, NY

Bridal gown sales consultant (Manager from July 2011-Jan 2012), Dec. 2010-Jan. 2012

Key responsibilities were assisting brides with their choice and final selection of bridal gown and bridesmaid selections, arranging fittings, answering customer queries, placing orders and progressing orders, ensuring the boutique is always beautifully presented and tidy, working with the Designer as may be required at trade exhibitions and showcases, and any other duties required from time to time.

MANZELLA PRODUCTIONS, INC. - Cheektowaga, NY Receptionist, May 2011-Oct. 2011

On a daily basis, I was required to handle emails, telephones and FAX messages and directing them to the proper person/dept. and taking care of all the general correspondences. I was also accountable for picking up and delivering the mails, and maintaining the records of all the messages and mails that came into the office. I provided assistance in the planning of conferences and meetings, scheduling appointments appropriately, handling administrative level duties, maintaining the inventory and purchasing of office supplies. I was also required to keep a close watch on the movements of staff, coming inside and going out and greeting clients and visitors.

MANZELLA PRODUCTIONS, INC. - Cheektowaga, NY

Shipping & Receiving Clerk, April 2010-January 2011

Prepare shipping order documents to route materials, determine shipping method using knowledge of shipping procedures, routes, and rates, record shipment data, contact carrier representative to make arrangements and to issue instructions for shipping and delivery of materials, pallet jack experience, and other shipping duties

AAA WESTERN & CENTRAL NY - Williamsville, NY

Member Service Counselor, August 2007- October 2009

Provide assistance to customers concerning travel and trip planning and recommending services and products as they apply. Advise callers with information regarding memberships, completing transactions over the phone, selling new memberships and maintaining the accounts of each caller. Identify hotel and car rental sales opportunities, recommend and assist with the sale of these travel products.

CITI GROUP - Getzville, NY

Data Entry Clerk, March 2007- July 2007

Working with passport information in a highly secured lockbox environment, entering important personal information of the applicants into the system with accuracy and speed.

BEECHWOOD CONTINUING CARE - Getzville, NY Certified Nursing Assistant

November 2006- January 2007

Working closely with residents and provided assistance with daily living activities such as toileting, dressing, bathing, feeding, vital signs, catheter care, answering call lights, active range of motion exercises, turning and positioning, and safety awareness.

MANZELLA PRODUCTIONS, INC. - Cheektowaga, NY

Shipping & Receiving Clerk, June 2005- September 2005; May 2006-November 2006

SAVE-A-LOT - Cheektowaga, NY

Cashier, December 2003- June 2005

Education

Trocaire college - Buffalo, NY

Attended: August 2009- December 2009; September 2012- Current Date Pursuing associate degree in nursing

Erie community college - Buffalo, NY

Attended: September 2011- December 2011

JOHN F KENNEDY HIGH SCHOOL - Cheektowaga, NY

Advanced Regents Diploma- Graduated: June 2005

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