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Sales Customer Service

Location:
Denver, CO
Salary:
10.00
Posted:
August 07, 2013

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Resume:

Jonathan S. Martinez

**** *. ***** **.

Denver, CO 80236

720-***-****

ab3ypa@r.postjobfree.com

Profile: Unique individual to fit an employer’s needs. I am capable of

holding responsibilities, and executing them in the best way

possible. Eager and quick to learn everything there is to

know about any job position. Continual effective people

skills as demonstrated in the past. I am Motivational towards

coworkers in a professional environment, therefore assisting

internal customers, as well as external customers.

Work experience: August2007-March2010:Jolee Management Company

Positions: Crew/Crew trainer- During this time I exhibited many

August 2007 leadership traits included, but not limited to: adaptability,

people skills,

-July 2008 memorization of systems, problem solving techniques,

effective time management, multi-tasking and secondary

duties.

July 2008 Certified Swing Manager- Utilization of above

mentioned skills in action, along with attempted to spread

those duties to employees under me. I also developed

-March 2010 skills in a broader array of subjects. A short few being:

Sales, Labor, effective shift control, product cost, schedules,

planned maintenance, equipment repair, service goals,

effective communication, shift preparation, inventory control,

security, and the hiring process.

July 2010-December 2010: Advantage Sales and

Marketing

Product Demonstrator-Demonstrated various

products at a Wal-mart was issued various products for

people to try. Those products varied from basic food items,

to pet items.

December 2010-March 2011: Spicy Pickle

Kitchen Manager-I used a deli slicer to slice meats

and cheeses, prepared sandwiches, operated a register,

provided customer service, cleanliness, and quality food.

Also trained new people, and oversaw that the kitchen was

performing efficiently and effectively.

Jonathan S. Martinez

2947 S. Wolff St.

Denver, CO 80236

720-***-****

ab3ypa@r.postjobfree.com

April 2010-May2012: Wal-Mart

April 2011 Assembler-Built various products/helped out in the store

wherever needed.As an assembler my primary focus was

bikes and furniture, however during inventory time, I helped

prep the back room/sales floor. I helped a lot in sporting

goods, electronics, hardware and toys

-January 2011 departments. Furthermore I operated various power lifting

equipment, such as a scissor lift, a walkie stacker, and an

electric pallet jack, I was certified in each of those

machines.

January 2011Customer Service Supervisor (CSS)-

I supervised the cashiers, people greeters, cart

pushers, and service desk associates in a Wal-mart store,

furthermore I also was responsible for switching out the

money for the end of the day. I report, and called

-May 2012 in any problems with any equipment pertaining to the front

end, such as electric carts, the cart mule, along with all cash

registers in the store. I was responsible for inquiring about

any shortages, and regular register audits. I also oversaw all

operations pertaining to the registers, such as suspended

transaction, no sales, ect.

May 2012-July 2012: American Income Life

May 2012 Career Agent-

Essentially owned my own life insurance business,

and was licensed to sell life, health, and accidental

insurance on behalf of American Income Life. This was a

sales job, gained a plethora of sales and client service

experience. The company was a 100% union label

-July 2012 company; I was a member of Office Professional

International Union. American Income Life had a client base

lead system works through various unions, associations,

credit unions, and the community services known as the

child safe program, and internet SurfSafe program. On a

day to day basis I would contact prospects through the lead

system, attempt to meet with at least 10 prospects a week,

show them their no cost benefits, take referrals to also

receive the no cost benefits. After the no cost benefits I

would show them additional benefits that they may qualify.

100% commission insurance sales job, which paid off the

additional benefits.

Jonathan S. Martinez

2947 S. Wolff St.

Denver, CO 80236

720-***-****

ab3ypa@r.postjobfree.com

Education:

John F. Kennedy High School

2885 S. Lamar St.

Denver, CO 80227

720-***-****

Metropolitan state college of Denver

Incomplete B.S. in Mechanical Engineering

Volunteer experiences:NEFE Model

Description: NEFE stands for The National Endowment for

Financial Education, in which I modeled (with a short

speaking part) for a short educational video about money

and spending.

JROTC: Final position-Brigade Operation and Training

Management Officer

Description: I oversaw all operations and training management

in the Denver JROTC program. This included

communicating events, such as annual, and special (events

designed specifically depending on various circumstances,

in my case a new school being built; they needed further

training in their respective jobs). Furthermore I maintained,

checked, and assisted in the processing of individual weekly

training schedules, and yearly master schedules for the 10

battalions (schools).I inspected each school in preparation

for their army, formal or informal, inspection. I was a highly

active participant in this program, as I also was in the men’s

competitive drill team, did color guard, along with assumed

command a couple of times since I was third in charge of

the city.



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