Erin Thompson

*** * *** **** **, Crosby, Texas, *7532

832-***-****

ab3xaf@r.postjobfree.com

OBJECTIVE

Seeking a position utilizing my education and training in customer service and administration.

EXPERIENCE

Teller

Community Bank of Texas – Crosby, Texas 01/2012 – Present

• Receive checks and cash for deposit, verify amounts, and check accuracy of deposit

slips.

• Enter customers' transactions into computers in order to record transactions and issue

computer-generated receipts.

• Examine checks for endorsements and to verify other information such as dates, bank

names, identification of the persons receiving payments and the legality of the

documents.

• Answer inquiries regarding checking and savings accounts and other bank related

products.

• Ensure compliance with all internal controls and established policies and procedures.

Server

Applebee’s – Houston, Texas 01/2011 – 01/2012

• Develop an understanding of customers' needs and take actions to ensure that such needs

are met.

• Collect money from customers, make change, and record transactions on customer

receipts.

• Listen to and resolve customers' complaints regarding products or services.

• Compile and balance cash receipts at the end of the day or shift

• Train workers in cash handling, sanitation, and safety procedures.

Floor Supervisor

Kroger - Crosby, Texas 10/2008 – 01/2011

• Develop an understanding of customers' needs and take actions to ensure that such needs

are met.

• Direct team activities, establishing task priorities, scheduling and tracking work

schedules, providing guidance, and ensuring the availability of employees.

• Collect money from customers, make change, and record transactions on customer

receipts.

• Listen to and resolve customers' complaints regarding products or services.

• Collaborate with other departments as necessary to meet customer requirements, to take

advantage of sales opportunities or, in the case of shortages, to minimize negative

impacts on a business.

• Compile and balance cash receipts at the end of the day or shift

• Train workers in cash handling, sanitation, and safety procedures.

• Report all customer complaints and cash shortages to department manager.

• Responsible for the progress and productivity of employees.

Temporary Helper

Total Petrochemicals - Houston, Texas 6/2008 – 8/2008

• Help maintain plant equipment and assists in the installation, adjustment, trouble

shooting, maintenance and repair of various types of equipment used in large electrical

power plants.

• Keep records of maintenance and repair work.

• Direct availability and allocation of materials, supplies, and finished products.

• Develop and implement technical project management tools such as plans, schedules, and

responsibility and compliance matrices.

• Painted walls, ceilings, and floors to ensure buildings are acquired with appropriate

neatness.

• Moved heavy equipment with heavy duty golf carts and small box trucks.

EDUCATION

Hargrave High School, Huffman, Texas Graduated

San Jacinto College Graduated

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