KELLY M. VAUGHN

**** * ******** ** ********** NC, 28403 Cell: 910-***-**** ab3thd@r.postjobfree.com

EDUCATION

University of North Carolina Wilmington (UNCW)

Bachelor of Arts in Spanish, Foreign Languages & Literature May 2013

GPA 3.172

Cape Fear Community College, Wilmington, NC

Community Spanish Interpreter Diploma December 2008

GPA 4.0

Cape Fear Community College, Wilmington, NC

Associate of Science May 2007

GPA 3.84

ServSafe Certification October 2012

IT/SOFTWARE EXPERIENCE

Software Knowledge

Microsoft Office Suite including PowerPoint, Excel, Word, Outlook, Access

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MS Visual Studios

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SQL Server

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Adobe

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TRANSLATING/LANGUAGE EXPERIENCE

Intern Interpreter January 2012 May 2012

New Hanover County Sheriff's Office Wilmington, NC

Interpreted between Spanish and English for both inmates and officers

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Screened incoming and outgoing Spanish mail for contraband and threats

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Filed classification paperwork

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Wrote a research paper on the prevalence of alcohol and drug addiction and the need for more resources to help

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abate the inundation of prisons due to the lack of drug and alcohol counseling for offenders

Translation March 2010

Port City Java Wilmington, NC

Translated Port City Java’ menu from English to Spanish

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Spanish Tutor January 2006 – July 2008

Cape Fear Community College Wilmington, NC

Assisted students in the development of the Spanish language

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Created logical study strategies to promote successful student development

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Utilized effective communication skills

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Adapted to different learning styles

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Worked outside of scheduled hours assisting students in need of extra help

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Participated in educational college functions, most recently Cape Fear Community College’s 50th anniversary

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ADDITIONAL WORK EXPERIENCE

Cafe Manager June 2012 April 2013

Port City Java Wilmington, NC

Reported & analyzed daily sales

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Analyzed general ledgers for discrepancies of monthly transactions

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Composed schedules for 6 employees

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Responsible for employee recruitment, training, assessment & termination

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Performed employee development reviews every four months

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Handled disciplinary counseling and guest complaints

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Performed daily & weekly product ordering and Invoicing

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Determined Bi Weekly & End of Month Inventories

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Responsible for general equipment maintenance

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Received monthly bonuses for improved COGS, Labor & Profits

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Barista May 2005 – June 2012

Port City Java Wilmington, NC

Responsible for accurately taking orders, preparing product, stocking and cleaning

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Promoted to role of shift leader

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Provided exemplary customer service skills.

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Recognized and awarded employee of the month for my work ethic.

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Demonstrated sales skill by up selling desserts, beverages, and various other products to guests

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Patient Care Specialist November 2003 – December

2006

Hope House Inc. Wilmington, NC

Managed overall care of residents at Hope House, a subsidiary of The Wilmington Treatment Center, specializing in

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outpatient housing, management and services

Adapted to resolve a variety of housing & living situations

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Processed incoming patients

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Ran a commissary to provide snacks

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Performed nightly bed checks to insure correct patient count

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Performed wake up calls, making sure all patients were ready for travel to the Treatment Center

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Cleaned common areas

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Kept inventory of towels and toiletries, ordering when necessary

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Maintained a safe and secure environment

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