Post Job Free

Resume

Sign in

Manager Quality Assurance

Location:
South Bend, IN, 46614
Posted:
August 03, 2013

Contact this candidate

Resume:

:.

PhOne **. *** ****

***** * ****** ****

Ema~ab3ih1@r.postjobfree.com

Souttl Bend. IN.6614

DevinGean

Objective Body Shop Assistant Manager I Body Sho~ Estimatorl General Manager

Education January 2002 -May 2002 Ivy Tech State Stonege (South Bend, IN)

Criminal Justice /

August 1997 - June 2001 Penn High SchQOI (Mishawaka, IN)

. January 2011 - August- 2011 Majestic li~usine (Mi9tlawaka, IN)

General Manager _

"

Responsibilities: Bookings. advertising. maintain-v9t1lrhlp. service

records, and driving clients.

January 2001- May 2007 Gurley Leep Automoti'm Group (Sciu~,IN)

Body Shop Estimator -'

Quality assurance, invoicing, vehicle tracking, ~itr.g wfth customers

7.. .

And writing estimates using Pathways,ADP,Mitchell software.

I

dIn • tr

May 2007 - December 2010 Eby Ford Lincoln Mercury (Goshen, IN)

Body Shop Manager

• Responsibilities include vehicle tracking, quality assurance, attending

managers meetings, goal setting and invoicing. Analyzing material

cost and purchasing tools and supplies. Set up direct repairs, create

solid relationship with various local agents, terminating and hiring new

technicians, attending various functions due to being a Car Star

franchise

• Responsibilities included a daily workflow tracking meeting with

technicians to determine repair status on each customer's vehicle.

Other responsibilities included estimating collision repairs with the

following software. Pathways (CCC) and ADP. Invoicing using Reynolds

& Reynolds. Experienced with Progressive web tracker. Resolving issues

with upset or unsatisfied customers. Creating purchase orders for any

sublets on repairs. Ordering parts, setting appointments, quality

assurance, interact with various insurance companies on claims and

supplements. run software up-dates and back-ups, entering tech times for

payroll.

__, _._._ .. -

- ._

59344 H ickOfy Road PhOne 57~ 291 9586

SoLJltl BaM. IN ~661~ Ema~ ab3ih1@r.postjobfree.com

DevinGean

Objective Body Shop Assistant Manager I Body Sho,; Estimatorl General Manager

Education January 2002 -May 2002 Ivy Tech State Stonege (South Bend. IN)

Criminal Justice

August 1997 - June 2001 Penn High SchoOl (Mishawaka. IN)

. January 2011 - August- 2011 Majestic li~usine (Mi9TlcYWaka. N)

I

General Manager '.

.._

.-

service

Responsibilities: Bookings, advertising, maintain",,9t!lrhlp.

records. and driving clients.

January 2001- May 2007 Gurley leep Automotiv@ Gtoup (Sciutb-8en'(f,IN)

Body Shop Estimator .'

Quality assurance, invoicing. vehicle tracking. ~iir.g -.

• customers

And writing estimates using Pathways.ADP,Mitchell software .

-: _ e n 7. •

1 • mz

i) •

May 2007 - December 2010 Eby Ford lincoln Mercury (Goshen, IN)

Body Shop Manager

• Responsibilities include vehicle tracking, quality assurance, attending

managers meetings, goal setting and invoicing. Analyzing material

cost and purchasing tools and supplies. Set up direct repairs, create

solid relationship with various local agents, terminating and hiring new

technicians, attending various functions due to being a Car Star

franchise

Responsibilities included a daily wortdlow tracking meeting with

technicians to determine repair status on each customer's vehicle.

Other responsibilities included estimating collision repairs with the

following software, Pathways (CCC) and ADP. Invoicing using Reynolds

& Reynolds. Experienced with Proqressive web tracker. Resolving issues

with upset or unsatisfied customers. Creating purchase orders for any

sublets on repairs. Ordering parts, setting appointments, quality

assurance, interact with various insurance companies on claims and

supplements, run software up-dates and back-ups, entering tech times tor

payroll.

/

January 2001 - January 2006 Gur1ey Leep Automotive Group (Elkhart,

IN)

AssIstant Body Shop Manager

Responsibte for estimating collision repairs using Pathways (CeC) and

ADP estimating software. Interact with various insurance companies

concerning daims and supplements. Track and enter technician times

based on estimate. Handle bming and invoicing through Reynolds and

Reynolds softWare. Deal with customer service issues related to quality

assurance. Run updates on databases. Average over $80,000 per

month in sales and in captured estimates written.

• When I began at Gur1ey L~ Automotive Group, I disassembled

wrecked vehicles for the body men and the estimators for accurate

estimates. Swept body Shop floor and washed completed body shop

vehicles.,

eee,

Word, PowerPolnl Pathways, Reynolds & Reynolds Invoicing and

Computer:

Billing System, ADP. Mitchell

Skills

- -

__ . .,. ".

References :

Steve Toth- 20902

Roycroft Rd South

Bend, Indiana

46614

574-***-****

Mike Thompson-

13645 Mckinley

Hwy, unitG

Mishawaka, IN

46545

57~86

Mike Bates- 6910

E. Ireland Rd

South Bend, IN

46614

574-***-****

__ ---

_._ _.



Contact this candidate