Profile

Motivated, personable business professional with a successful track record

of employment and profitable small business ownership. Talent for quickly

mastering technology. Diplomatic and tactful with professionals and non-

professionals at all levels. Accustomed to handling sensitive, confidential

records. Demonstrated history of work ethic and abilities.

Flexible and versatile - able to maintain a calm and logical demeanor

under pressure. Poised and competent with demonstrated ability to easily

transcend cultural differences. Thrive in deadline-driven environments.

Excellent communication and team-building skills.

Corporate Skills Summary

Analytical Skills Sales & Marketing General Office Skills

Business Analysis Management Skills Desk

Technical Writing Critical Thinking Scheduling

Employee Training Problem Solving Report Preparation

Business Communication Customer Service Tier 1 & 2 Help Desk

Training

Technical Skills Summary

Microsoft MCSE Certified Network & Phone Cabling

Microsoft SQL Certified Analytical Trouble Shooting

All MS Windows O/S & Office Versions Network Design & Implementation

Help Desk - IBM OS/2

Microsoft Windows & Microsoft Componet Level PC & Server

Applications Building

Router Setup & Configurations Network Consulting & Design

Microsoft Terminal Server VOIP

LAN, WAN, TCP/IP, NetBIOS Novell Netware 3.x

Network Printers Data backups

Electronic Messaging Active Directory Administration

Video Conferencing

Professional Experience

Mercer Medical. - Seattle, WA

Full Time Position

Senior Sales Rep, 01/2010 to Present

Brought into build a pharmaceutical sales division within the company.

Developed Vendor releationships and did purchasing and provisioning

for both Brands and Generic pharmaceuticals. Worked with independent

pharmacies across the USA to determine product mix and develop our

protocols to work with them as a pharmaceutical vendor. As a vendor we

supplied them with both branded and generic pharmaceuticals as well as

DME products. The division after 24 months is doing over 1 million a

year in sales and growing monthly. Other responsibilies included

developing market materials, website management, IT resource planning

and technical support, Infrastructure planning, VOIP testing & roll

out & Web CRM configuration & training

STAFF & TRAIN. - Fort Lauderdale, FL

Full Time Position

Sales & Recruiting, 05/2009 to 12/2009

Worked with staffing agencies to supply qualified IT staffing

professionals for their hiring needs. I provided business consulting,

Troubleshooting, Interviewing of candidates, Interview Training and

support to our clients. In addition I also helped the company

redevelop their website & SQL back end Database providing data fields,

work flow & data searches increasing our effectiveness of the data we

collected and our ability to focus in on our customers needs more

effectively.

Essence Technologies. - Felton, PA Contract

Position

Business Analyst, 10/2008 to 04/2009

Worked with business owners to map out business processes for

underwriting and new business; developed business requirements for

software developers to develop web based applications for underwriting

and new business. Worked under direct supervision and guidance of

project manager. Provided technical support on desktops upgrading

operating systems, browsers and network infrastructure to allow

employees complete access to the new web based software we designed.

Anda Pharmaceuticals. - Weston, FL

Inside Pharmaceutical Sales Rep, 03/2007 to 10/2008

Sold brand name, generic and OTC drugs and medical supplies to

pharmacies and GPO's (Group Purchasing Organizations). First person in

company history to sell over 100k dollars in first month, Presidents

award achieved during first year at the company.

Apple Adjusters, Inc. - Baton Rouge, LA

Contract Position

Senior Staff Field Adjuster, 01/2006 to 10/2006

Adjusted commercial claims for Hurricane Katrina; NASA Facility,

University of New Orleans, Southern University at New Orleans, Nunez

University, Rockefeller Wildlife Reserve, State owned Office

Buildings, Ogden Museum and Hotel Le Circue. Total dollar amount of

claims were between 300k to over 10 million dollars. Work included

Mold & Asbestos remediation, Wind & Flood claims, using Xactimate.

Assisted in training of new employee's in respect to scoping property

damages and writing estimates. Performed estimate review prior to

completed files being turned into the state of Lousiana.

SDL Consultants, Inc. - Weston, FL Contract

Position

Business Analyst & Sales Rep, 08/2004 to 11/2005

Designed business processes to generate new sales, manage sales cycle,

and to manage post sales processes. Process improvements allowed me to

focus on sales, instead of sales administration, which increased the

amount of business the company could handle and netted the

organization an additional 2 million dollars in new revenue.

Advanced PC Solutions, Inc. - Davie, FL

Sold Company

Business Owner & Operator, 01/1998 to 10/2003

founded and buildt APCS into a solid one Million dollar a year

computer networking organization. APCS provided computer hardware &

Networking sales, service & support to our clients. Responsibilities

included HR, Accounting, Sales, Support & Marketing. We also provided

project management, Roll out schedules, Training of employees and

hardware & software purchasing.

The Keyes Company, Inc - Miami, FL

Operations Manager, 11/1997 to 12/1998

Managed corporate office and ten remote locations. During tenure, the

company expanded to 20 remote offices. Developed a WAN (Wide Area

Network) to interconnect the remote offices with the corporate office

and created a secure real-time data exchange for reporting. These

enhancements increased sales for the company by allowing the sales

force to be more efficient and reduced company expenses substantially.

Gator Technologies. - Boca Raton, FL

New Business Development, 12/1996 to 11/1997

Professional References Available upon request

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