Latoya Hodson

**** * ***** ****, *** Angeles, CA 90018

323-***-**** Home 323-***-**** Message

ab2wux@r.postjobfree.com

Objective

Seeking a position in a law firm where I will be able to expand my knowledge and gain experience

and expertise.

Education

Associates of Arts Degree, Paralegal Studies (ABA Approved)

February 2012 Graduate

Fremont College, Los Angeles, CA (ABA Approved)

Qualifications

Effective problem solver; prioritize and manage heavy work flow without direct supervision

Training in areas of civil procedure, property, probate, family law, torts, business organizations,

contracts, intellectual property law and criminal law procedures

Excellent research skills in case law

Excellent communication skills both written and oral

Goal- driven achiever with strong organizational skills,detail oriented

Can prepare and carry out a research plan; and analyze key facts in a situation

Familiar with Westlaw; Microsoft Word; Microsoft Windows and PowerPoint

Work well in multi-cultural and diverse environments

Professional Experience

Baggage Service Agent, April 2007 to Present

G2 Secure Staff, Los Angeles, CA

Research and monitor the delivery of baggage irregularities associated with the internal baggage

process

Prioritize baggage delivery orders and arrange for delivery using bag delivery services

Coordinate lost baggage, update request from passengers, contact passengers regarding

unclaimed bags

Update records with later arriving bag information

Monitor damage claims and make settlements with passengers

Utilize appropriate communications channels and maintain records, reports and files as required.

Assistant Lead Front Office Receptionist, February 2005 to November 2005

Harriman Jones Medical Group, Los Alamitos, CA

Compiled passengers demographics while providing excellent customer service

Scheduled and coordinated meetings, appointments and events

Established, maintained, and update files, data bases, records, and other documents

Provided administrative/secretarial support such as answering telephones, and assisting patients

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