Suzy Gerrard
mesa AZ 85210
ab2gw4@r.postjobfree.com
Qualifications Summary
Customer Service:
* Presented a professional image when communicating with people
* Responded to people inquiries regarding general admissions procedures
* Provided timely feedback to people and personnel regarding admissions issues
* Demonstrated effective interpersonal skills and positive communication
Office Skills:
* Utilized database applications to create and maintain accurate records
* Recorded all related activities, and followed up with files regularly
Provided support to the admissions department through various tasks
Organizational Skills:
* Well organized and able to multi-task while maintaining an emphasis on quality
* Implemented a systematic method for requesting transcripts from educational institutions
* Analyzed challenging tasks and used critical thinking to solve admissions issues
Professional Experience
Zounds Hearing Center, Scottsdale Az
Customer Service Rep.
02/01/13- 07/03/13
Description: Making appointments, Fixing hearing aids, Talking to customers,
Tots unlimited
Mesa Az
10/01/08-01/01/10
Teacher- taking care of 2 and 3 year olds. Cleaning, taking to parents and doing art work
Admissions Intake Specialist, Apollo Group, Inc., University of
Phoenix
Phoenix, AZ 06/25/07 to 07/01/08
Description: Data entering students into a computer system and calling college to get transcripts
Imaganation station
Tempe, Az 04/01/07 to 05/20/07
Description: taking care of about 20 two yr old, Playing with then, feeding them lunch and doing activities with them
Kindercare learning center
Tempe AZ, 10/5/06 to 02/29/07
Description: taking care of about 15 three and four yr old, Playing with then, feeding them lunch and doing activities with them
Coca Cola
Tempe AZ 02/14/06 to 03/28/06
Description: Driving to stores and stoking shelves with soda
GC Services/ Sams club credit
Tempe AZ 06/1/05 to 11/1/05
Description: Customer service, Customers calling and asking questions about their credit card
Wendys
Gilbert AZ 01/07/2000 to 05/01/2005
Description: Casher, clean up after customers, and helping make food
Education
Mesquite High school- Diploma
Avalon School of cosmotology
Certificate- August 2011