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Customer Service High School

Location:
Scottsdale, AZ, 85210
Posted:
July 24, 2013

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Resume:

Suzy Gerrard

*** *. ********* ** #****

mesa AZ 85210

ab2gw4@r.postjobfree.com

Qualifications Summary

Customer Service:

* Presented a professional image when communicating with people

* Responded to people inquiries regarding general admissions procedures

* Provided timely feedback to people and personnel regarding admissions issues

* Demonstrated effective interpersonal skills and positive communication

Office Skills:

* Utilized database applications to create and maintain accurate records

* Recorded all related activities, and followed up with files regularly

Provided support to the admissions department through various tasks

Organizational Skills:

* Well organized and able to multi-task while maintaining an emphasis on quality

* Implemented a systematic method for requesting transcripts from educational institutions

* Analyzed challenging tasks and used critical thinking to solve admissions issues

Professional Experience

Zounds Hearing Center, Scottsdale Az

Customer Service Rep.

02/01/13- 07/03/13

Description: Making appointments, Fixing hearing aids, Talking to customers,

Tots unlimited

Mesa Az

10/01/08-01/01/10

Teacher- taking care of 2 and 3 year olds. Cleaning, taking to parents and doing art work

Admissions Intake Specialist, Apollo Group, Inc., University of

Phoenix

Phoenix, AZ 06/25/07 to 07/01/08

Description: Data entering students into a computer system and calling college to get transcripts

Imaganation station

Tempe, Az 04/01/07 to 05/20/07

Description: taking care of about 20 two yr old, Playing with then, feeding them lunch and doing activities with them

Kindercare learning center

Tempe AZ, 10/5/06 to 02/29/07

Description: taking care of about 15 three and four yr old, Playing with then, feeding them lunch and doing activities with them

Coca Cola

Tempe AZ 02/14/06 to 03/28/06

Description: Driving to stores and stoking shelves with soda

GC Services/ Sams club credit

Tempe AZ 06/1/05 to 11/1/05

Description: Customer service, Customers calling and asking questions about their credit card

Wendys

Gilbert AZ 01/07/2000 to 05/01/2005

Description: Casher, clean up after customers, and helping make food

Education

Mesquite High school- Diploma

Avalon School of cosmotology

Certificate- August 2011



Contact this candidate