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Customer Service Medical

Location:
Morehead City, NC, 28584
Posted:
July 23, 2013

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Resume:

Kerry Lee Baker

*** ***** *****

Cedar Point, NC 28584

910-***-**** ab2egc@r.postjobfree.com

Objective:

To obtain a position within the medical field in support of military members & their families.

Work Experience:

Swansboro Medical Center: April 2010-Present: Supervisor Rosemary Minton 910-***-****

Triage nurse; interact with patients to administer vital signs, document chief complaints, and medication review, with safety measures. Interact with patients who are ill, mentally ill, support & enhance patient stability, explain nature of illness, plan of care & treatments, provide highest level of confidentiality established by HIPPA guidelines. Document patient charts as directed & delegated by medical providers. Interview patients upon entry to the clinic & collect pertinent information for service delivery. Interact with multi-disciplinary team to meet each patient’s individual needs. Also, prepare for crisis intervention to de-escalate patients in potential crisis. Administer multiple clinical lab tests directed by MD or PA. Perform hearing & vision test, pulmonary function, EKG’s & orthostatic tests, ear lavage. Administer immunization, vaccinations & medicine to patients as directed by provider to include, IM, SQ nebulizer, topical etc. Assist medical providers in treatment room with incision & drainage, wound care, lacerations and biopsies. Sterilization of surgical instruments & facilities using autoclave. Schedule diagnostic testing such as x-rays, CT’s, MRI’s & ultra sounds. Coordinate referrals to multi-disciplinary providers. Phone call operation, utilize computer systems & paper documentation systems as appropriate to each patient. File patient charts, schedule appointments, accounts receivable, computer operations & data entry.

• Haida Corporation DBA CU4 Coffee: Owner Operator/President, Cape Carteret, NC, 2003-2009; Responsible for operations of two store fronts; to include Federal Government Contract Camp Lejeune, NC. Consolidate all financials, accounting, payroll, marketing, & advertising.

• Marine Corps Community Service, Coordinator(MCCS), Family Readiness, New Orleans, LA 2000-2001; Responsible for carrying out Commander’s vision, policy & intent for Family Readiness Program for 289 units @ 184 sites across US continent & Puerto Rico. Implement unit Family Readiness Program training for Marines, spouses, family members of Marines.

• Arizona Community Foundation: Affiliate Coordinator, Regional Foundation Administrator, Yuma, AZ, May 1998-November 1999

Conduct/facilitate council & advisory board meetings, liaison between central organization in Phoenix & local board. Conduct local asset development via donor relations, special events, & fundraising activities. Manage operational budget for affiliate as well as assist in the grant distribution/awards of $6 - $10 million each fiscal year.

• Department of Defense Schools, Substitute Teacher 1993-1996 & 2001-2002

Education

• University of Washington, Seattle, WA B.A. English.

• Coastal Carolina Community College: Licensed Practical Nurse.

• Coastal Carolina Community College, Basic Life Support, BLS.

Other Qualifications/Professional Certification

• Steven Covey, Seven Habits of Highly Effective People, Certificate

• Fundamentals of Total Quality Leadership, Certificate

• Mastery of Customer Service, Certificate

• Injured Marine Semper Fi Fund, volunteer case work/grant writer



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