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Dominic Zaner

Objective

To obtain a position where I can maximize my management skills, quality assurance, program development, and

training experience.

E xperience

1/19/2006 –6/15/2012

Best Buy Omaha, NE

Best Buy Mobile Manager

- Recommend the products and complete solutions that satisfy the needs of the customer now and in the future.

- Respond to customer needs and support the achievement of store and department sales goals.

- Coach, performance manage, train and develop all Best Buy Mobile sales team members.

- Responsible for managing monthly sales and labor budgets, department productivity, and control of inventory.

- Create schedules to maximizes the customer experience and support the business goals.

- Recruiting, retention and staffing to ensure optimal department coverage and for building a talent bench for the future.

- Support Best Buy Mobile team members with sales and product knowledge training in partnership with vendors.

- Create an empowered environment, encouraging innovation and creative thinking.

2003-2006

Verizon Wireless Omaha, NE

Store Manager

- Respond to customer needs and support the achievement of store and department sales goals.

- Coach, performance manage, train and develop all Verizon sales team members.

- Responsible for managing monthly sales and labor budgets, department productivity, and control of inventory.

- Coordinate relationships within the store to create and maintain a team-based, cooperative work environment.

- Create schedules to maximizes the customer experience and support the business goals.

- Recruiting, retention and staffing to ensure optimal department coverage and for building a talent bench for the future.

- Support Verizon team members with sales and product knowledge training in partnership with vendors.

- Create an empowered environment, encouraging innovation and creative thinking.

2000-2003

Cricket Communications Omaha, NE

Assistant Store Manager

- Coordinate relationships within the store to create and maintain a team-based, cooperative work environment.

- Create schedules to maximizes the customer experience and support the business goals.

- Recruiting, retention and staffing to ensure optimal department coverage and for building a talent bench for the future

1993-2000

Best Buy Omaha, NE

Audio Sales Senior, Warehouse Senior, Audio Supervisor

- Create schedules to maximizes the customer experience and support the business goals.

- Coach, performance manage, train and develop all Best Buy sales team members.

Education

1989-Graduated in 1993

Bryan Senior High Omaha, NE

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