Honi L. Hicks

*** ****** ******

Newark, NJ *7112

973-***-****

973-***-**** Cell

OBJECTIVE:

Diligently seeking a full time customer service position

WORK EXPERIENCE:

PROXY VOTING AGENT

Okapi Partners, New York, NY (08/2012-11/2012)

Processed proxy votes on meeting proposals for shareholders for various investments

Performed inbound and outbound job duties within a call center environment

PROXY VOTING AGENT

AST Fund Solutions, Lyndhurst, NJ (06/2012-07/2012)

Processed proxy votes on meeting proposals for shareholders for various investments

Performed inbound and outbound job duties within a call center environment

DATA ENTRY ASSOCIATE

National Field Network, Howell, NJ 03/2012-05/2012)

Responsible for uploading images and extensive data entry

PROXY VOTING AGENT

The Altman Group, Lyndhurst, NJ 04/2010-07/2010

Processed proxy votes on meeting proposals for shareholders for various investments

Performed inbound and outbound job duties within a call center environment

CANCELLATIONS AGENT

Criticom International, Manasquan, NJ 06/2006-06/2007

Responsible for the cancellation of both residential and commercial accounts for an alarm monitoring company

Ensuring efficiency by confirming account information to prevent a false cancellation of an account

DATA ENTRY ASSOCIATE

Unbeatable Sale, Lakewood, NJ 04/2006-06/2006

Collaborating with web developer to ensure website functionality

Compilation, uploading and editing of images and copy information for products on commercial website

HOTEL RESERVATIONS/ DATA ENTRY AGENT

Prime Reservations, Fairfield, NJ 03/2005-03/2006

Assisted potential hotel guest with all levels of the booking process for Amerisuites and Wellesley Inn Hotel.

Implemented the aforementioned tasks in a call center environment

EMERGENCY ROAD SERVICE DATA PROCESSOR

AAA, Florham Park, NJ 11/03-01/2005

Data gathering and entering from disabled motorists

Advised existing members of their membership privileges and eligibilities

ACCOUNT SALES REPRESENTATIVE

Federal Business Products, Clifton, NJ 11/2000-02/2002

Proven demonstration of time management in meeting intense deadlines

Experience running EDI reports and generating shipping orders via factory database

Contributed to team success in reaching company goals and expectations

PROFESSIONAL SKILLS:

Able to work independently as well as work with all levels of management

Proficient in data research, editing, and compilation of information

Intermediate knowledge of MS Word, Excel, MS Office, Acrobat Reader and Internet Explorer

Competitive typing speed of 55 wpm

EDUCATION CREDENTIALS:

Completion of one year of law school Massachusetts School of Law Andover, MA

Howard University, Washington, DC

Bachelors Degree in Political Science with a Pre-Law Concentration

AFFILIATIONS:

Member Golden Key National Honor Society

Member Dean's List 1997-1999

References: Furnished upon request

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