Post Job Free

Resume

Sign in

Customer Service High School

Location:
Webster, TX, 77598
Posted:
July 30, 2013

Contact this candidate

Resume:

Kelly Perez

*** **** ******* ****** **** Webster, TX 77598 713-***-**** ab23tz@r.postjobfree.com

OBJECTIVE

A passionate and dependable individual seeking a dental receptionist position while offering exceptional customer

service skills, strong secretarial skills, strong communication and expertise in performing front desk operations to

manage reception in a timely, professional and courteous manner

EDUCATION

Westside High School, Houston, TX 2002-2006

University of Houston, Houston, TX 2006-2009

Lone Star College, Cypress, TX GPA 3.0 2010-Current

Pursuing Dental Hygienist Degree

PROFESSIONAL EXPERIENCE

Concentra Urgent Care, Houston, TX 2006-Current

Front Desk Specialist

Treating each individual with respect and excellent customer service

Answering all incoming calls and handling caller’s inquiries in a timely manner

Verification of insurance for urgent care services

Sign in and check out for all urgent care and occupational medicine patients

Maintaining cleanliness of the office premises at all times

Maintaining inventories and office supplies

Assisting in the Physical Therapy Department when needed

Remaining calm when under pressure during a high volume of patients

Scheduling urgent care visits, pre-employment physicals, drug screens, and occupational injuries

Reporting and faxing status of patients test results to the appropriate department

Texas Land & Cattle, Houston, TX 2011-2011

Server

Demonstrated excellent people skills to all guest by providing the best possible experience

Demonstrated skills in presenting menus, taking food orders and expediting them through the kitchen

In-depth understanding of serving food and attending to the customer’s needs

Demonstrated ability to maintain proper condition and sanitation of dining areas and servicing tools

Bath & Body Works, Houston, TX 2010-2011

Retail Sales Associate - Seasonal to Permanent

Assisted customers with product selection and queries

Set up store displays

Operated cash register as and when necessary

Handled inventory and stocks

SKILLS

Bilingual – English/Spanish

Proficient in Microsoft Word, Excel, Power Point, Centricity and Citrix Program

REFERENCES

Available upon request



Contact this candidate