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Customer Service Vice President

Location:
Tinley Park, IL, 60462
Posted:
July 30, 2013

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Resume:

**** *** ***** **** 708-***-****

Orland Park, IL ab23cf@r.postjobfree.com

60462

Pat Hennessy

Summary of

qualifications Futures industry professional with over twenty five years of experience

in a variety of positions with FCM clearing firms with an emphasis in

back office and floor operations. Detail oriented with strong analytical

skills and the ability to meet deadlines in high pressure environment.

Professional

experience 2000 – June 2012 ABN AMRO Clearing Chicago LLC

Fortis Clearing Americas LLC

O’Connor & Company LLC

Assistant Vice President, Operations

• Responsible for trade input and reconciliation for multiple trading

floors. Supervised a team of trade checkers and keypunch

clerks to ensure accurate and timely trade clearing.

• Acted as customer service liaison between varieties of clients

including locals, proprietary trading groups and commercial

accounts. Successfully resolved clearing and operations queries

on a timely basis.

• Responsible for proper allocation of give up trades for some of

the industry’s largest accounts.

• Performed monthly brokerage reconciliation.

• Reviewed and amended Exchange daily submission reports.

• Assisted internal compliance department with futures regulatory

inquiries.

• Balanced positions intraday between clearing and customers.

• Comprehensive knowledge of GMI and Atis back office

software, CME Clearing XXXXXXXXXXXXX

1997 - 2000 Linnco

• Trade reconciliation

1996 - 1997 Goldenberg-Heymeyer

• Night bonds floor operations

1994-1996 O’Connor & Company

• Trade reconciliation

1971-1994

Worked for various clearing firms on the Chicago Board of Trade

and Kansas City Board of Trade trading floors.

Committees

Clerk-Clearing House Committee, CME Group



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