Tanya Santiago

*** ***** **** ******, *** Hyde Park, New York 11040

Tel: 516-***-**** ab206m@r.postjobfree.com

Summary: Highly motivated, energetic individual with demonstrated abilities to lead diverse teams, utilizing my skills in office

management with proven success in achieving goals.

Experience:

Quikfund Mortgage Rockville Centre, New York January 2013-Present

• FHA and conventional mortgage processor.

• Utilize Encompass to originate loans.

• Process loan files verifying accuracy of documents received and submitted.

Philippe Chow Restaurant Group New York, New York March 2009 – January 2013

Operations/Accounting Manager

• Establish and Maintain Human Resources- related employee files reflecting pay, deductions, garnishments, benefits, payroll

exceptions and W-2 withholdings, exercising a high level of confidentiality.

• Fully manage company-wide accounting and reporting functions required by four subsidiaries, as well as weekly payroll

processes for 200+ employees.

• Manage accounts payable/receivable and expense control.

• Research account transactions, demonstrating a keen ability to update and maintain President and CFO’s calendars – both

professional and personal. Specialize in travel arrangements, building renovations, office moves and coordination with various

vendors and providers.

• Produce sales spreadsheet reports for senior management.

• Answer high volume calls, emails and job inquiries, prioritizing for executives review.

• Proof and edit correspondence for all partners.

• Liaison between senior management, employees and customers to ensure proper lines of communication critical in addressing a

myriad of complications and issues requiring immediate attention and resolve.

• Govern and execute all vendors’ agreements and payments as well as negotiate with collections agencies on behalf of the

companies.

• Research account transactions, demonstrating a keen ability to recognize and resolve discrepancies.

• Prepare all correspondence sent out to employees, investors and vendors utilizing Microsoft Office.

Topdot Mortgage Jericho, New York April 2006- March 2009

Purchase and Reverse Mortgage Coordinator

• Solely responsible for all brokered loans for 17 branches nationwide, from initial application to ordering titles, submitting all

necessary documents for underwriter approval and closings.

• Prepared files for compliance review and storage.

• FHA loan processor for all reverse mortgages for all branches.

• Coordinated with Vice President to establish and enforce companywide policies and procedures for reverse mortgages.

Old Commonwealth Mortgage, LLC Garden City, New York July 2005-April 2006

Processing Supervisor

• Loan processor and supervisor.

• Process loan files verifying accuracy of documents received and submitted.

• Utilized Encompass to originate loans.

• Submitted files to various lenders after complete review.

• Worked with the president of the company in setting and achieving sales goals.

Education:

• Adelphi University Garden City, New York December 2004

School of Business, Bachelor of Business Administration GPA: 3.4

Major: Business Management, Marketing

Skills:

• Microsoft Office: Advanced usage and knowledge of Excel, Word, PowerPoint, Outlook

• Proficient in QuickBooks

• Paychex and ADP Payroll Processing Software Systems.

Certification:

• Notary Public, State of New York, October 2002

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