AMY M. ZIELINSKI *** N. Ridge Avenue 570-***-****

ab1yzz@r.postjobfree.com

Sand Springs, OK 74063

PROFILE Honest – Have earned the trust of peers, colleagues, and customers, in both personal and business applications, due to

unwavering commitment to uphold the highest of ethical standards and moral conduct.

Lives by the statement, “Never regret anything because at one time it was exactly what you wanted” –Author

Unknown.

Hardworking – Have held a steady job since the age of 15, in the meantime completing high school with high honors (in the top 20

of my class) and was able to graduate college, with a 3.05 GPA, while working a part time job. Also, while working a full time position as

regional teller was able to hold down a part time job as a sales associate.

Humble – Always willing to go the extra mile without expecting anything in return; seeking opportunities to learn and develop by

completing training courses, watching others do key items in their work and constantly reading to refresh my brain. Continuously

seeking better communication, growing relationships and unbelievable/unspeakable joy.

Hungry – Consistently shown my merit by arriving to work and always putting in a full day’s work, however have kept the student

mentality and always crave further development of myself as well as my work skills.

EXPERIENCE Sales, Marketing and Customer Service (Total years experience: 5 years)

2012-2013 W AYNE BANK Scranton, PA

Regional Teller/Customer Service Representative- Responsible for ensuring customer satisfaction by performing duties

which included: processing daily customer transactions, completed appropriate forms for customers, authorized signer on

cashier’s checks, money orders and official checks, opened the appropriat e accounts for new customers, handled customer

complaints, assisted the Head Teller with monthly audits, including but not limited to: vault, teller drawers, official check s etc.

2007-2013 AEROPOSTALE Scranton, PA

Sales Associate – Responsible for providing superior customer service, handled cash flow, assisted in the balancing of cashier

drawers at the end of shifts, helped in restocking the store as well as working overnight floor sets. During this time period I was able to

improve communication skills and work together as part of a team to achieve region-wide goals. Was promoted to Cash wrap specialist

for Holiday 2009 & 2010 and performed volunteer work with teammates at a local Children’s Hospital.

2011-2012 WAYNE BANK Scranton, PA

Marketing Assistant– Reported to the Marketing Director and was responsible for: writing press releases, answering phone calls

and emails, assisted in creating in-house advertising via INDD and Photoshop, approved contribution requests, filed daily paperwork,

kept marketing up to date in each of the offices, retrieved mail on a daily basis.

2010 HAPPENINGS MAGAZINE Clarks Summit, PA

Editorial Intern- Reported to Editorial Director and was responsible for: formulating stories to be published, performing phone

interviews, answering emails, assisting with editorials, marketing, design and feature articles. Several articles were published in

Happenings Magazine during this time period.

2009 THE GRAINLESS BAKER Mount Cobb, PA

Independent Advertising Consultant- Worked as part of a team to complete a comprehensive marketing plan for a local

company, was able to put together: Introduction, Background, SWAT Analysis, Storyboard, Target Analysis etc. Completed this

project as a Service Learning Project.

CHILDREN”S ADVOCACY CENTER Scranton, PA

2009

Intern- Assisted the director with reorganizing the physical plant, created information packets for upcoming seminars, helped with the

CAC Fun Run/Walk, interacted with children of rape and physical abuse, answered the phones, created care packages for victims

etc.

EDUCATION The University of Scranton Scranton, PA 2007 - 2011

Bachelor’s Degree - Public Relations Major with History Minor

VOLUNTEER Work Fest Kentucky 2011

WORK Volunteer- Helped the rebuild the community and restore faith in Kentucky by: rebuilding a house, including

but not limited to, putting up new vinyl siding, re-shingling the house, applying plaster to the ceilings, painting, installing

new windows, finishing a wooden porch etc.

Adventures in Missions Carrefour, Haiti 2013

Missionary Volunteer- Helped restore Christianity in Haiti by completing the following: prayer walks, visiting

and playing with the orphans, helping with Vacation Bible School, visiting a tent city, baptizing those who wished to

convert to Christianity, being a support system for fellow missionaries as well as the community etc.

Note: Other Experience & References available upon request.

Contact this candidate