WENDY DONN

**** * * & A Road, S evern, Maryland *1144 ( H) 443-***-**** ab1y9e@r.postjobfree.com

Professional Summary

Driven Executive Assistant adept at developing and maintaining detailed administrative and procedural processes that

reduce redundancy, improve accuracy and efficiency and achieve organizational objectives. Ambitious and motivated

Executive Assistant bringing 20 years experience supporting multiple senior vice presidents, executive

directors and senior partners. Professional possessing a strong desire to learn and grow. Proficient in MS Office and multiple

intra-office programs.

Skills

Strong interpersonal skills Excellent Communication Skills

International and Domestic Travel Planning Organizational Skills

Office Management Event planning

Accurate and detailed Calendar and Time Management

Work History

01/2013 to 07/2013

Assistant to Vice President of Global Operations (Temp Assignment)

Jones Networking – Baltimore, MD

• Managed the Vice President's complex and frequently changing international and domestic travel

arrangements and coordinated the pre-planning of trips.

• Compiled and analyzed sales and marketing reports.

• Managed external contacts for CEO and kept track of communication needed for priority contacts.

• Created expense reports, budgets and filing systems.

• Developed and maintained an alert system for upcoming deadlines on incoming requests and events.

• Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate

destination.

• Processed travel expenses and reimbursements.

• Researched, proposed and implemented vendor services to decrease costs to organization.

• Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff

development forum.

01/2012 to 12/2012

Executive Assistant

Kelly Services-(Temp Assignment)– Baltimore, MD

• Created expense reports, budgets and filing systems.

• Developed and maintained an alert system for upcoming deadlines on incoming requests and events.

• Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the

appropriate destination.

• Processed travel expenses and reimbursements.

• Supported the human resources department in the annual employee review process to manage performance merit

increases.

• Researched, proposed and implemented vendor services to decrease costs to organization.

• Frequently used word processing, spreadsheet, database and presentation software.

05/2007 to 01/2012

Administrative Assistant/Marketing

Posner Industries – Capitol Heights MD

• Researched, proposed and implemented vendor services to decrease costs to organization.

• Directed administrative functions for the directors, principals, consultants and key managers.

• Frequently used word processing, spreadsheet, database and presentation software.

• Tracked and maintained monthly and year end vendor rebates.

• Coordinated dealer visitations, company special events and other employee morale functions.

• Collaborated with designers and the editorial team on marketing materials.

• Compared agency and vendor marketing expenses against established budgets.

• Cultivated and managed relationships with key clients, vendors and community partners.

• Created effective messaging using language, graphics and marketing collateral.

• Devised email strategies, including segmenting strategies, welcome email auto responders and training drip campaigns.

• Composed and drafted all outgoing correspondence and reports for managers.

05/2005 to 04/2007

Executive Assistant

Adrian L. Merton Inc. – Capitol Heights MD

• Managed the CEO's complex and frequently changing travel arrangements and coordinated the

pre-planning of trips.

• Managed external contacts for CEO and kept track of periodic communication needed for priority contacts.

• Conducted research to prepare, gather and proof briefing materials, agendas and decks for all executive-level

meetings.

• Developed and maintained an alert system for upcoming deadlines on incoming requests and events.

• Directed administrative functions for the directors, principals, consultants and key managers.

• Located and attached appropriate files to incoming correspondence requiring replies.

• Frequently used word processing, spreadsheet, database and presentation software.

09/2000 to 04/2005

Office Manager

J & P Heating and Air Conditioning Inc. – Upper Marlboro, MD

• Reconstructed accounting records from clients' checks and cash receipts.

• Reviewed collection reports to determine the status of collections and the amounts of outstanding balances.

• Supervised accounts receivable.

• Managed employee benefits program.

• Matched purchase orders with invoices and recorded the necessary information.

• Served as the main liaison between customers, management and sales team.

• Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

• Processed daily invoices and billed renewed invoices to clients.

Education

2006

Associate of Arts: Business Administration

Western International University - Tucson, AZ

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