Elisha Moore

***** **** ***** **.

Southfield, MI 48076

CELL: Primary 248-***-**** or Home: 248-***-**** *Leave full message

E-mail: ab1udm@r.postjobfree.com

OBJECTIVE:

To obtain a position within a company that will allow me to grow

professionally while being able to utilize my strong organizational,

educational, and exceptional people skills

EDUCATION:

Kent State University:

Graduated May 2002 Bachelor's Business Administration

Out-of-State Scholarship: Marketing Major, Music Minor 3.5 GPA

WORK EXPERIENCE:

04/2010-03/2013 DIALOGUE MARKETING TROY, MI:

Customer Contact Center (Call Center)

CUSTOMER SERVICE REPRESENTATIVE

Combining automatic distribution of inbound or outbound calls delivering

outstanding customer satisfaction through prompt, professional, and quality

service assisting customers

10/2009-04/2010 MEDCO HEALTH INC COLUMBUS, OH:

DATA ENTRY CLERK

Focusing on quickly and efficiently entering detailed health information.

In addition reviewing and checking prescription, doctor, and customer data

records on a computer database for a healthcare provider

09/2002-05/2009 CEVA LOGISTICS INC GROVEPORT, OH:

RECEPTIONIST/OFFICE ASSISTANT

Answering and forwarding incoming switchboard calls

Meet and greet clients, executives, and guests

Performing multifaceted general office support

Sending out, receiving mail and packages

Scheduled conference rooms, appointments, and arranged welcome board

Efficient, well organized, friendly, polite and polished communication

skills

Assisted other departments as needed

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