Kaitlin Christian

*** ******* ***** *****, ******, GA 30115

Home: 678-***-****

Cell: 678-***-****

ab1quw@r.postjobfree.com

Professional Summary

Experienced Residential Leasing Consultant successful at raising occupancy rates by securing long-term tenants. Leasing Consultant with in-depth knowledge of tax credits, Section 8 and re-certification. Exhibits excellent organizational and time management skills. Top producing sales professional and expert in the apartment industry. Dynamic communicator who consistently exceeds goals and company expectations.

Skills

Exceptional oral and written communication skills

Customer service-focused

Affordable housing programs knowledge

AMSI

Tax Credit experience

Internet Marketing

Web Management

Organized

Team player

Persuasive

Self-motivated

Interpersonal skills

People-oriented

Sales experience

Staff training and development

Strong work ethic

Quick learner

Computer Savvy

Work History

Leasing Consultant, 04/2012 to 02/2013

Aderhold Properties, Canton Mill Lofts – Atlanta, GA

Showed apartments to prospective renters, process rental applications, oversee move-ins and provide customer service to existing tenants.

Secured an average of 8 rental agreements each month.

Completed final move-out walk-throughs for tenants.

Introduced and monitored effective lease renewal programs.

Carefully screened applicants for tenancy.

Verified that all customer complaints were handled promptly and appropriately.

Maximized rental income while minimizing expenses through effective planning and control.

Maintained a sufficient number of units so that they were market-ready at all times.

Evaluated and recommended changes in rental pricing strategies.

Scheduled contractors for maintenance issues.

Maintained original leases and renewals for the management office.

Maintained current contract files as prescribed by company contract policies and procedures.

Audited files and reported any issues requiring follow-up to program manager.

Verified income, assets and expenses and completed file tracking sheet for each applicant.

Completed annual rent calculations using housing database software.

Developed and executed plan to achieve and maintain 90% or better rate of occupancy.

Coordinated with janitorial and engineering staff on maintenance and upkeep.

Drug GM Clerk, 09/2011 to 04/2012

Kroger – Canton, GA

Offered product samples, answered questions and helped customers find items.

Refilled and rotated items on shelves to maintain well-stocked inventory.

Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.

Cleaned grocery shelves, storage area and work areas and kept floors free of spills, water and hazardous debris.

Assisted the team in meeting sales, stock loss, labor objectives and margin goals to increase profitability.

Reported on weekly sales to management.

Verified all deliveries against invoices and completed shortage and overage reports.

Developed knowledge about products and sales items to answer shoppers' questions.

Unloaded trailers, received merchandise, verified orders and broke down merchandise loads.

Lifted and maneuvered boxes weighing up to 25 pounds.

Supervised, trained and developed team members in accordance with company policies and procedures.

Prepared and maintained inventory records.

Education

Marine Biology,Young Harris College - Young Harris, GA

High School Diploma: 2010

Creekview High School - Canton, GA

Contact this candidate