Carolyn E. Agnew

***** **** **** #****

Houston, Texas 77090

281-***-****

ab1ncb@r.postjobfree.com

Work Experience

**/**** - ******* ******* *********, Houston, TX -Temporary Staffing Agency

Employed by Star of Hope Mission

Administrative Assistant, Receptionist, Call Center Representative

Office management and coordination of staff meeting and committee

meetings

Donation processing

Event preparation

Calendar coordination utilizing Microsoft Outlook

Office supply orders

Mail merges

Document and file creations

Production of thank you letters and cards

Recording meeting minutes

Financial report preparation

Budget analysis

Verbal and electronic communications with Board of Directors

Acting Executive assistant to President during assistant's absence

Assisting clients with information request, directed through call

center

Training of new call center employees and volunteers

8/2006 - 1/2009 Anti-Defamation League, Houston, TX Non Profit

Organization

Administrative Assistant

Responsible for recording all financial contributions made to

organization

Input of donation into spreadsheet and accounting system

Production of thank you letters and cards

Preparations for fundraising events, such as luncheons and dinners

Submission of pledge information to national office

Report production

Meeting preparation

Receptionist duties

12/2002 - 1/2005 Texas International Engineering Consultants, Houston TX

Administrative Assistant

Administrative Assistant to President

Travel arrangements for president of company and staff

Accounts Payable

Direct interaction with clients and sub-contractors

Setting appointments and updating calendars for president and staff

utilizing Outlook

Production of training materials (slides) utilizing PowerPoint

Production of contracts

Receptionist duties

7/2001 - 7/2002 Sara Lee Bakery Group, St. Louis MO

Administrative Assistant - Human Resources

Personal assistant to Vice President of Labor Relations

Provided support for 11 directors and managers

All clerical functions, including coordinating meetings and travel

Prepared and submitted expense reports

Coordinated and updated schedules, calendars and contacts

Produced labor relation presentations using PowerPoint

Maintained collective bargaining calendar, including negotiation

schedule utilizing MS Excel

Provided support for off-site negotiators (2)

Ordered supplies

Reviewed budget expenditures

7/1995 - 5/2001 University of Missouri - St. Louis, St. Louis MO

Department Assistant - Human Resources and Degree Audit

Assisted faculty and staff with enrollment for university benefits

Scheduled benefit orientation sessions

All clerical functions, including coordinating meetings, travel and

payroll

Reviewed budget allocations and expenditures

Input all student information on course equivalency database

Set-up and maintained student record database for degree audit staff

Assisted with production of university publications

Education and Skills

University of Missouri - St. Louis, BA Mass Communications Completion

of 72 credit hours

Minors: Criminology and Sociology

Graduate University City High School - St. Louis MO

MS Excel, MS PowerPoint, MS Word, MS Outlook, MS Access, Data Entry

12,000 KPH

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