Jeffery Mullins
Fort Deposit, AL 36032
Phone: 334-***-****
ab1ms1@r.postjobfree.com
Summary
Customer-centric, team-oriented general manager. Experience includes
business operations, accounting and marketing. Aspires to become a valued
member of a strong company that can benefit from my strong work ethic and
attention to detail.
Highlights
V Staff development experience
V Customer-oriented
V Strong leader
V Full service restaurant background
V Team member recruitment experience
V Hiring and training
V Operations management
V Adaptable
Accomplishments
Maintains preparation and service areas in a safe and sanitary
condition. Ensures freshness of food and ingredients by checking for
quality, keeping track of old and new items and rotating stock. Estimates
amounts and costs of required supplies, such as food and ingredients.
Executes daily production lists and goals. Oversees training of all team
members, including new team members and further development of existing
team members. Supports sales growth by understanding sales trends and
adapts to them by utilizing accurate sales projections, accurate ordering,
100% staffing, and results oriented service standards.
Experience
Arby's Restaurant Group - October 2009 to current
General Manager
Greenville, AL
Conducts daily pre-shift and weekly departmental meetings to ensure
operational efficiency. Schedules and directs management, supervisory, and
hourly team member work assignments to maximize productivity. Continually
monitors restaurant and takes appropriate action to ensure food quality and
service standards are consistently met. Ensures compliance with food safety
procedures and quality control guidelines by utilizing daily pre-shift
inspections of all product levels and freshness, equipment performance and
cleanliness, team member hygiene, and property safety. Optimizes profits by
controlling food, beverage, and labor costs on a daily basis. Builds sales
forecasts and schedules to reflect desired productivity targets.
The Olive Garden - December 2007 to October 2009
Service Manager/ Sales Manager
Montgomery, AL
Produced monthly team member schedules based on sales projections and
productivity goals. Organized and communicated daily goals to the team.
Used operational knowledge, high service standards and team leadership to
execute perfect shifts.
Ruby Tuesday - March 2006 to December 2007
Assistant Manager
Tupelo, MS
Set a goal of 100% guest satisfaction and utilized leadership in food
quality training and execution, service standards training and execution,
and 100% staffing for every shift to achieve that goal. Realized lower team
member turn-over and higher guest counts by utilizing clear communication
and strong interpersonal skills. Supported team morale by recognizing
individual and team accomplishments at the beginning of every shift.
Donna Ruth's - August 2005 to March 2006
Service Manager
Slocomb, AL
Wrote service schedules to reflect sales projections, conducted
inventory counts and monitored and recorded waste to establish supplies
needs and product par levels.
The Fountain Room at Marco's - September 2003 to August 2005
Head Waiter
Dothan, AL
Helped to create an excellent dining experience through the use of
extensive food, beverage, and service techniques knowledge.
Diner 6 - August 1998 to September 2003
Owner/ Operator
Tupelo, MS
Consistently obtained highest ratings from the county health
department. Communicated well and used strong interpersonal skills to
establish positive relationships with guests, employees, and vendors.
Prepared weekly schedules based on my sales forecasts and projections.
Performed all inventory counts and ordering. Set all product par levels and
menu items.