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Medical Assistant Customer Service

Location:
Cicero, IL, 60804
Posted:
July 16, 2013

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Resume:

Certified Bilingual Medical Assistant with supervisory experience in a

medical office and knowledge in lab processing. Dedicated to cater patient

needs promptly and efficiently.

EDUCATION:

National Latino Education Institute, Chicago, IL 5/2011-

4/2012

Bilingual Medical Assistant, Accredited Program by CAAHP

CMA Certification by AAMA 5/02/2013

Related Skills and Courses:

. Vital Signs

. Electrocardiogram (ECG)

. Anatomy and Physiology

. Lab Procedures

. Medical Terminology

. Clinical Skills

. Phlebotomy

. Cardiopulmonary Resuscitation

. Medical Office Procedures

. MediSoft

. Billing and Coding (ICD-9, CPT)

. Medical Transcription

. Pharmacology and Medication Administration

. Data Entry (35wpm; 1500 ksph)

. Medical Law and Ethics

. Microsoft Word, Excel 2007

PROFESSIONAL EXPERIENCE:

UIC South Loop Physician Group, Chicago, IL

7/2012-4/2013 Medical Assistant

. Check in and out patients, verify insurance, perform vitals,

immunizations, blood draw, EKG, and assist in pap smears, clean and

stock rooms, spin blood and send out.

Safeway Insurance, Westmont, IL 4/2008-

6/2010

Claims Representative

. Served as an insurance claims processor, handling 20-30 collision

claims over the phone in a high call volume environment providing

excellent customer service.

Rosin Eyecare, Downers Grove, IL 9/2006-

4/2009

Front Desk Supervisor/Medical Assistant

. Supervised the front desk team by maintaining organized duties.

Assisted two Ophthalmologists and four Optometrists working as a team

in a fast-paced medical office.

. Performed routine assessments exams, scheduled appointments, filed,

submitted insurance claims and super bills, performed topographys,

opened and closed office.

Genesis Clinical Laboratory, Berwyn, IL

10/2004-9/2006

Specimen Processor

. Received and ordered specimens from in-house and out-patient.

Centrifuged specimens and transported them to different departments.



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