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Customer Service Administrative Assistant

Location:
Chicago, IL, 60624
Salary:
30,000
Posted:
July 16, 2013

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Resume:

Katrice L. Cornelius

**** **** ******* ****., *******, Illinois 60624

773-***-****, alt: 773-***-****

ab1m3b@r.postjobfree.com

QUALIFICATIONS:

AAS degree in Health Information Technology

Proficient with Microsoft office, including Power Point and Excel; familiar with 3M encoder,

Quadramed HIM software

Proven record of excellent customer service

Experience working in healthcare environment including outpatient registration

EDUCATION

Devry University, Chicago, IL Practicum Completed

201*-****-****

AAS degree in Health Information Technology Professional Dynamic Network

Computer Learning Center

1996 1997

Major: Computerized Business Systems

James Bowen High School

1990 1994

Major: Business

PROFESSIONAL EXPERIENCE

L & P Livery Services Chicago, Illinois

2009 current Contractor( Transportation

Services)

• Working knowledge of Chic ago and neighboring suburbs

• Transport customers to and from their destinations

A Pro Staffing Chicago, Illinois

4/2010 12/2010 Customer Service Representative for Regional Transportation

Authority

• Process all walk in consumer requests

• Input confidential information to create transit cards for seniors and people with disabilities

• Maintain photographic database of all new applicants

• Create new applicant profiles in company database

Spherion Staffing Villa Park, Illinois

8/2008 11/2008 Project Coordinator (Home depot@ Home Services)

• Schedule home improvement projects in logical steps and budget time to meet deadlines

• Primary contact for installers, customers, field inspectors, branch support, and local distributors

• Confer with supervisory personnel, owners, contractors, and design professionals to discuss and

resolve matters such as work procedures, complaints, and construction problems

Habilitative Systems, Inc. Chicago, Illinois

2/2006 7/2008 Administrative Assistant

• Assist the clinical director with coordinating office services

• Confirm appointments with individuals for new hire orientations, follow ups, and pre employment

testing

• Prepare travel arrangements and expense reports for office personnel

• Manage and disperse all client weekly stipends

• Schedule monthly client group activities

• Requisition all client transportation

• Plan annual Back to school community event

Paige Personnel Hinsdale,

Illinois

11/2005 2/2006 Medical Administrative Assistant (Hinsdale Orthopaedics)

• Schedule patient appointments, surgeries and medical consultations

• Complete disability placards, insurance forms, and other claim forms

• Chart organization and maintenance

Spherion Staffing Lincolnshire, Illinois

3/2003 8/2005 Benefits Specialist (Hewitt Assoc.)

• Interpret and explain eligibility requirement, application details, payment methods

• Answer applicants questions regarding benefits and claim procedures

• Prepare forms for open enrollment status changes

• Establish payroll deduction schedule



Contact this candidate