Naiema English

***** *********** **. *** **** Cell: 713-***-**** ab1lx6@r.postjobfree.com

Houston TX 77077

Executive Assistant /Office Management/ Payroll Administration

Administrative professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong

p lanner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to manage

m ultiple priorities and meet tight deadlines without compromising quality..

CORE COMPETENCIES

o o

Office Management Event

M anagement

o Records Management

o Calendaring

o Spreadsheets/Reports

o Recruitment/

o Training and development

Staffing

o Payroll Administration

o Travel

Coordination

o Executive

Support

EXECUTIVE ASSISTANT

o o o

Assign And Monitor Clerical, Coach, Mentor And Discipline Implement Procedural And Policy

Administrative And Secretarial Office Staff Changes To Improve Operational

o

Responsibilities And Tasks Efficiency

Design And Implement Filing

o

Among Office Staff Prepare Operational Reports And

Systems

o Allocate Available Resources To o Schedules To Ensure Efficiency

Ensure Filing Systems Are

o

Enable Successful Task Co-Ordinate Schedules,

Maintained And Current

Performance o Appointments And Bookings

Establish And Monitor Procedures

o Co-Ordinate Office Staff o Monitor And Maintain Office

For Record Keeping

Activities To Ensure Maximum o Supplies Inventory

Ensure Security, Integrity And

Efficiency o Review And Approve Office

Confidentiality Of Data

o Evaluate And Manage Staff o Supply Acquisitions

Design And Implement Office

Performance o Handle Customer Inquiries And

Policies And Procedures

o Recruit And Select Office Staff o Complaints

Oversee Adherence To Office

o Organize Orientation And o Manage Internal Staff Relations

Policies And Procedures

Training Of New Staff Members o o

Analyze And Monitor Internal Maintain A Safe And Secure

Processes Working Environment

PROFESSIONAL EXPERIENCE

TURNER & TOWNSEND-Houston, TX (April 2013 to June 2013) TEMP

HR Assistant/ Receptionist

o Resume sourcing and resume reconstruction per T & T requirements.

o Information transportation via Lotus Notes and Recruiter Advantage.

o Coordinate domestic and international t ravel arrangements via Concur system.

o Set up conference meetings in office and with outside vendors.

o Answered multiple phone lines.

o Mail sorting, shipping and receiving.

o Performed other office duties as necessary

SHELL-Houston, TX (January 2013 to February 2013) TEMP

Technical Support

o Liaison for TAcIT team with project management issues.

o Information transportation.

o Budget spreadsheet coordinator and v-look ups.

o Answering multiple phone lines.

o Organizing global meetings via Outlook.

HALLIBURTON-Houston, TX (September 2011 to April 2012)

Executive Assistant/ Lead Logistics Specialist

o Worked directly with 3 Directors, 10 managers and staff of 50 employees both domestically and internationally.

o Prioritized work load given by directors and management and staff while meeting deadlines.

o Managed executive’s calendar and coordinated daily, weekly and monthly project team meetings.

o Arranged all travel domestic and international for team and visiting dignitaries.

o Audited AMEX expense reports and P-card management.

o Prepared accurate invoices, reports, memos, manuals and procedures, letters, financial statements and other documents, using word

processing, spreadsheet, database, or presentation software.(SAP, Oracle, HCM, SharePoint, Visio, Excel, Quilix, Outlook, Word

and PowerPoint)

o Maintained an organized hard copy system for documentation for International Customs Brokerage and Freight

Forwarder contracts, Affiliated Addendums, and international Insurance.

o Systematically increased office organization by developing more efficient filing/documenting system and customer database

protocols.

o Processed payroll information by calculating hours, time entry, corrected errors and submitted to payroll.

o Processed accounts receivable, accounts payable and account reconciliation.

o Performed general office duties, conference room scheduling and set up, supply orders, building maintenance requests etc.

o Prepared work station setup for new hires insuring a smooth work transition.

o Handled department mail including distribution, shipping and receiving.

o Generated and/or maintained highly confidential files and reports.

CCLC-Houston, TX (May 2005 to September 2011)

Assistant Director / Office Manager

o Managed a team of 20-30 professionals.

o Resume sourcing and prescreening candidates.

o Performed interviews and new hire orientations.

o Performed HR tasks for new hires and employees. On-board processing, I-9 compliance, W-4 verification and Visas. Processed

background checks and drug screenings.

o Maintained all records and devised an effective hard copy system for record keeping and employee information.

o Contacted clients regarding unpaid and underpaid accounts, resolving all issues while maintaining a positive and pleasant attitude.

o Improved communication efficiency as primary liaison between clients, Director and staff.

o Developed and implemented quarterly trainings and meetings which resulted in increased company efficiency and productivity.

o Excelled within deadline-intensive environment, ensuring accurate and on-time completion of all projects.

o Managed and created all marketing tools for CCLC for internal and external clients.

o Created annual summer program involving outside vendors and maintained budget costs.

o Generated and/or maintained highly confidential files and reports

o Conducted conflict resolutions meetings.

o Performed employee suspensions, and terminations.

EDUCATION

University of Houston

Houston, TX USA

Bachelor of Arts

Emphasis in Corporate Communication

Coursework in Global Business Entrepreneurial studies

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