LAMAR SOBERS

**** **** ******* ***** *** ***, Wellington, FL 33414 (H) 561-***-**** ab1iuc@r.postjobfree.com

Professional Summary Property manager with more than 6 years of experience in all aspects of residential property management. Over 10 years in customer service and support. Very strong interpersonal skill, proactive style of management, problem solving, trouble-shooting, sales staff support, planning/implementing effective procedures and systems Skills

Effective at multi tasking the management of deadlines with conflicting priorities Exceptional oral and written communication skills Financial budgeting and reporting Customer Service focused Work History

Education

Affiliations

Experienced in MRI & Yardi Voyager accounting software Exceptionally knowledgeable of the FL Landlord-Tenant and eviction laws Microsoft Office Word, Excel, and Outlook Strict adherence to Fair housing laws to limit owner liability.

Community Manager 07/2012 to 06/2013 Trade Street Residential - Oak Reserve at Winter Park – Winter Park, FL

Managed all aspects of property operations for a community of 142 apartment homes Responsible for completing weekly, monthly, and quarterly performance reports, marketing and leasing strategies. Created effective leasing and renewal programs that helped increase overall effective rent by 4% in the first 4 months on property. Prepared specifications, solicited bids and approved subcontracts for vendor services. Consistently exceeded NOI budgeted goals by decreasing controllable expenses and increasing other income. Assistant Property Manager 03/2008 to 07/2012 Bainbridge Companies - Turtle Cove Apartments – West Palm Beach, FL Assistant manager for a 444 - apartment home community, responsible for all rent collections, ledger reconciliations, GL coding and posting of receivables. Performed all pre close and month end reporting and functions Supervised staff of three leasing agents in leasing and renewal processing, ensuring compliance with company guide lines. Highly effective in resident satisfaction consistently achieving a 55% or greater retention rate. Successfully decreased the aged delinquency by 45% with the implementation of a bi weekly "split pay" rent program.

Customer Service Rep I 07/2005 to 03/2008 Sensormatic/ADT - Tyco International – Boca Raton, FL

High volume centralized call center - handled incoming phone calls and internet based service requests for EAS (Electrical Article Surveillance) with ease and proficiency. Lead associate on specialized Walmart service team, assisted team with EAS trouble shooting training and closed call reports. Team leader for beta test group for technician scheduling and routing program. Amongst the top 10% in call volume and time efficiency of the overall call center of over 25 persons.

High School Diploma: Regents level course work 1991 Central Islip Senior High School - Central Islip, NY Aerospace Engineering 1991-1992 Tuskegee University - Tuskegee, AL Biology 1993-1995 New York Institute of Technology - Central Islip and Old Westbury, NY

Participated on the legislative and business exchange committees of the Apartment Association of Greater Orlando