Tyronda Nicole Sutton

**** ******* ****** * St.Louis, MO 63116 * 314-***-****/ 314-***-**** {Cell}

ab1b00@r.postjobfree.com

Objective: College Graduate looking for a long term career in a business setting with

opportunities for advancement

Education *Associates Degree in Business Management * Graduation Date 4/2013

Centura College Online Virginia Beach, VA

Professional Experience

04/2012-Present Teleperformance Shreveport, LA

Customer Service Representative

• Assist customers with Internet accounts

• Problem Solve

• Technical Support

• Customer Service

• Up selling

• Maintaining customer relations in a fast paced environment

06/2009-05/2011 Alexian Brothers Nursing Home St.Louis, MO

Receptionist

• Customer Relations

• Cash Handling

• Clerical Duties

• Answering Multiple Phone Lines

• Typing

• Opening and Closing Office

• Worked alone without Supervision

• Multi-Tasked

03/2007-06/2009 The Pisa Group Maryland Heights, MO

Collections Representative

• Collected Payments on passed due accounts via telephone

• Problem solved and Telemarketing

Additional Skills

Typing (45wpm)

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Microsoft Office

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Microsoft Word

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Microsoft Outlook

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PowerPoint

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Quick Books

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