Carmen L. Hall
** **** ****** ~ Cabot, Arkansas**023
ab17fc@r.postjobfree.com
EMPLOYMENT OBJECTIVE
Eager to bring educational knowledge, business skills, experience, professionalism and training
to this position. To utilize my skills, experience and strengths. Where my management,
leadership skills and abilities and experiences can be fully utilized. To enable all individuals
to achieve and fulfill their goals and full potential.
QUALIFICATIONS
I am foresighted, goal-oriented, competent, people and result-oriented leader, mentor and team player
with experience and achievement in:
Leadership Ability Organizational Abilities
Program Management Interpersonal Communications
Problem Solving Customer Relations
Team Building Organizing and implementing improved processes
Interacting with diverse groups and individuals Trouble shooting and problem solving
Managing and directing people, projects and
Customer focused care
systems
Planning strategies to achieve positive outcomes
Operational problem solving
and results
Envisioning and conceptualizing innovative
Communicating with confidence and credibility
processes
Motivating and coaching for peak performance
EDUCATION
Master of Arts in Human Resources Development
Webster University
Saint Louis, Missouri
Bachelor of Science in Social Psychology
Park University
Parkville, Missouri
SOFTWARE and APPLICATIONS
Blackboard MS Office PowerPoint Access
Outlook Word Perfect MS Windows (all versions) MS Word (all versions)
Excel CX – CARS
EXPERIENCE
December 2007 – Present
Representative
Webster University, Little Rock Air Force Base, Jacksonville, Arkansas
Maximize use of resources to achieve student satisfaction in the Webster University graduate program.
Foster a cooperative and harmonious study climate conductive to maximize learning by assisting
graduate applicants and students with admission and registration, transfer credit evaluation, and course
scheduling
Perform all necessary complex technical and administrative functions to effectively and efficiently
manage student records for more than 100 students
Planned and executed sites first Webster Works World Wide project with students and staff
participation, marked as one of the best structured programs developed
Instrumental in completion of a five year certification procedure required by the Arkansas Department
of Higher Education
Provided confidential and timely counseling, negotiations, problem solving, and service follow-up to
students.
Performed specialized services that relate to programs and services included, but not limited to,
financial aid.
Assists staff, students, faculty, and visitors by responding to inquiries, requests for information, and
complaints.
Analyzed and solved systematic problems to ensure individual needs are met.
Advised the University community of technical, program, and system procedures.
Arranged for consultations with local and out of town personnel when necessary.
Made recommendations for improvements concerning programs and services provided by the
University.
Supervised and evaluated clerical support staff.
Oversee the process of registrations.
Assisted professional staff and all students.
Served as the financial aid representative for the campus, coordinated the process and submission of all
financial aid documentation. Worked with students and financial institutions to coordinate the
completion and submission of all financial aid documents. Maintained positive community relations
and training by interacting with local FASFA representatives and financial aid counselors at other
colleges/universities and by attending job-related workshops, seminars, and conferences.
Acted as financial aid and administrative liaison between students and main campus, state and federal
agencies, and other educational institutions.
Coordinated and supervised office functions involving scheduling of academic advising appointments,
departmental records, systems problems, receipt of payments, information, book orders, syllabi receipt
and distribution, and desk copies.
Supervised and responsible for acquisition of office supplies.
Responsible for ensuring classrooms are set up for classes and that all necessary equipment and
supplies are available.
Arranged and coordinated appointments for campus meetings and made necessary reservations as
required for academic advisors, adjunct faculty, and students.
Planned and organized annual commencement services and other functions and activities.
Overseen the operation in the absence of the director.
Operated various types of office equipment such as typewriters, copiers, computers, telephones, fax
machines, printers, and postage meter.
Assisted the Director in all capacities.
March 2004 – December 2007
Loan Assistant and Senior Teller
Community Bank, Jacksonville, Arkansas 72076
Formulated, recommended, and implemented, the training for all newly hired tellers
Assisted in opening of two new branches, and transitioning customers to utilize three locations
within the same market
Developed the role of the human resources function as a strategic partner in the business
function of the company
Credited with helping to grow customer base for bank
Interviewed loan applicants, investigated backgrounds and verified references
REFERENCES
C.E. “Charlie” Brown, MPA, IPMA-CP, SPHR ab17fc@r.postjobfree.com
Vice President, Rubber & Gasket Company of
America, Inc. Paul Grau
3905 East Progress Sr, Master Sergeant, USAF
North Little Rock, AR 72114 Adjunct Faculty, Webster University
ab17fc@r.postjobfree.com 13 Lindulake Drive
Cabot, AR 72023
W. Edward Culbertson, OD 501-***-****
Owner, North Park Eye Associates ab17fc@r.postjobfree.com
9850 N. central Express Way, Suite 106
Debbie Vanderpool
Dallas, TX 75231
Assistant Director, Park University
3416 Mary St.
ab17fc@r.postjobfree.com
Jacksonville, AR 72076
Glenda T Baker 501-***-****
1328 Glen Eagles Lane ab17fc@r.postjobfree.com
Little Rock, AR 72211
ab17fc@r.postjobfree.com
Alan Lee Bohannon
Account Payable Supervisor, City of Little Rock
6 Briarstone Drive
Sherwood, AR 72120
ab17fc@r.postjobfree.com
Sharon E. Garner
Project/Program Specialist, University of
Arkansas
9340 Williams Road
Sherwood, AR 72120
ab17fc@r.postjobfree.com
Dr. Mark A. Davis
Owner, Genesis Leadership Group
603 Chespeake Drive
Searcy, AR 72143