Wendy A. Erhinyodavwe
Marietta, Georgia 30060
hm678-815-7241 cell 404-***-****
E-mail: ab11a2@r.postjobfree.com
OBJECTIVE: To apply my skills and experience to help make my
job a career and to bring many years of experience to be an
access to your company.
WORK EXPERIENCE
1/10–4/10 National Counseling Consultant, Marietta, Georgia
Collections Representative
Updated and documented account information and records of
customers such as delinquent accounts, payment plans and
late fees, also contacted customers by mail or phone when
accounts were past due. Decided which accounts warranted
immediate attention, as opposed to those that can be
handled later. Analyzed customers’ financial information,
whose payments were past due, offering smaller payments
over a longer time. Adhered to collection laws and company
guidelines also responded to, redirected or escalated calls
as appropriate. Worked with minimal direct supervision and
performed other related duties as assigned.
4/07-1/10 Touch Me Boutique, Riverdale, Georgia
Business Owner
Managed and owned a successful lingerie business. I
was Responsible for ordering and stocking merchandise,
taking customer orders over phone, recording and
shipping orders, payroll and hiring of personnel.
2/06-4/07 Superior Asset Management, Atlanta, Georgia
Collections Representative
Notified customers of delinquent medical and hospital
accounts and handled payments of third party accounts.
Updated and documented account information and records
of customers. Handled queries over the phone and
aided in maintaining policies for collection
activities, also suggested strategies to customers for
debt repayment. Formulated statements to management
if customers failed to respond and maintain a record
of collection and position of accounts. Decided which
accounts warranted immediate attention, as opposed to
those that can be handled later, adhered to collection
laws and company guidelines, worked with minimal
direct supervision. Sort and filed correspondence and
performed miscellaneous clerical duties.
6/02-7/03 Specialty Staffing Service, Atlanta, Georgia
Office Manager/Recruiter
Performed necessary duties; recruiting Nurses for
Certified Nurse Assistants (CNA), Practical Nurse
(LPN), and Register Nurse (RN) to prepare them for job
placements. Conducted continuous evaluation
assessments include reviewing communication, customer
service skills, preparing payrolls, conducting
interviews and testing when needed.
1/00-6/02 Khufu’s Drafting, Jonesboro, Georgia
Office Manager
Duties; set appointments, answer phone, fax
correspondences, manage office supplies, inventor,
carried engineering plans to local zoning officials
for approval.
1/95-7/97 Police Benevolent Associations, Marrow, Georgia
Office Manager
Performed necessary duties; hiring, monitoring,
training and supervising telemarking agents as well
managing agent’s payroll.
EDUCATION
Upson High School, Thomaston, Georgia - 1980
High School Diploma
Upson Technical College, Thomaston, Georgia - 1981
Certified Nursing Assistant
* References upon request *