April Allen

**** ****** ******* ******

Las Vegas, Nevada 89106

phone: 702-***-****

ab0zd8@r.postjobfree.com

OBJECTIVE

I am looking for a full time customer service position

with the opportunity for independence, as well as individual and

company growth.

SKILLS

Customer service and customer interface. Answering multi-lined phones. I a am bubbly,

friendly customer service agent who is flexible with my schedule. I have great work ethic.

I have Data entry and computer skills. Capable of dealing with irate customers. Able and

capable of multi tasking and changing job task as quickly as needed without losing

focus. Patient and polite at all times Great independent worker/ Team player

EXPERIENCE

Reliable Healthcare Services, Las Vegas, NV

Certified Nursing Assistant, January, 2011 - April, 2011

Assist patients with daily needs in hospital setting. Take patients vitals(all

patient care) Data entry Patient care and patient interface Customer service

Patient transporting

Emory Adventist Hospital, Smyrna, GA

Certified Nursing Assistant, June, 2009- July, 2010

Assist patients with daily needs in a hospital setting. Data entry, computer skills

Patient care and patient interface Customer service Patient transporting Take

patients vitals(all patient care) Patient transporting

NHC Nursing Home, Knoxville, TN

Certified Nursing Assistant, January, 2009 - June, 2009

Assist residents with daily needs(hygiene,patient care and patient interface)

Data entry and computer skills Customer service Patient family relations

Lakebrook Place Assisted Living, Knoxville, TN

Front Desk/ Customer Service Rep, April, 2008 - January, 2009

Answer multi lined phones Data entry Customer service, customer interface

Faxing, filing, and utilizing all office equipment Directing customer calls to

appropriate destination

Clark County School District, Las Vegas, NV

Special Programs Teacher Assistant/ office asst., January, 2004 - January, 2008

Assist special needs students with daily needs and activities Playground and

cafeteria assistance Answering multi-lined phones Customer service, client

interface, parent relations Use of all office equipment

EDUCATION

Rancho High School, Las Vegas, NV

G.E.D., June, 1998

Red Cross Medical Institution, Knoxville, TN

Certification, December, 2008

Nursing assistant certified First Aid and CPR certified

Anthem Institute

Diploma Program, Currently attending Anthem Institute for the Medical Assistant Diploma Program

References Available Upon Request

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