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Customer Sales

Location:
Sylmar, CA, 91342
Posted:
July 09, 2013

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Resume:

JENIFER WILSON

***** ****** ****, ******, ** ****2• 818-***-**** • ab0vdv@r.postjobfree.com

OBJECTIVE

Seeking to obtain a position, with room for growth, within an organization where my related skills and

my extraordinary professional efficiencies can be utilized.

PROFESSIONAL EXPERIENCE

2010 – Present

WOODWARD HRT (formerly HR Textron) Valencia, CA

Customer Account Rep. III – Sales and Marketing

• Act as primary point of contact for customers regarding delivery performance, pricing, corrective

actions, and forecasts.

• Evaluate customer quote requests, assess customer requirements, and work with all functional

organizations to ensure customer requirements are addressed.

• Prepare and submit proposals.

• Negotiate contracts with customers including pricing, delivery, terms and conditions.

• Manage all aspects of contracts: financial, schedules, requirements, standards.

• Maintain metrics for company performance against customer requirements to determine delivery

and quality performance.

• Ensure customer Purchase Order requirements are compliant with company guidelines.

• Track and analyze delivery performance and coordinate rescheduling of delinquent orders.

• Monitor production schedules and present status reports to management.

• Lead customer meetings with the support of applicable functional organizations.

• Participate in Demand Management activities to ensure accurate forecasting.

• Partner with the Marketing department to promote new product development.

• Assist Engineering department to ensure customers’ technical specifications are met.

2008 – 2010

HR TEXTRON Pacoima, CA

Contracts Administrator Legal

• Act as primary point of contact for customers regarding delivery performance, pricing, corrective

actions, and forecasts.

• Evaluate customer quote requests, assess customer requirements, and work with all functional

organizations to ensure customer requirements are addressed.

• Prepare and submit proposals.

• Negotiate contracts with customers including pricing, delivery, terms and conditions.

• Manage all aspects of contracts: financial, schedules, requirements, standards.

Ensure customer Purchase Order requirements are compliant with company guidelines.

•Coordinate rescheduling of delinquent orders.

•Monitor production schedules and prepare status reports.

•Initiate and process Return Material Authorizations (RMAs)

PICO PARTY RENTS Culver City, CA 2003 – 2007

Event Specialist & Marketing Coordinator

• Developed and executed plans for events including coordination of site and equipment layout.

• Ensured successful implementation of the event design concept including promotional and

advertising plans.

• Managed cross functional teams responsible for event production plan, schedule, setup and

takedown.

• Developed rental orders and advised customers on the selection of equipment.

• Maintained projects within identified budgets.

• Designed sales/marketing materials and other print brochures.

• Set up and attended trade shows.

• Maintained and updated website content.

EDUCATION

2009 2011

University of Phoenix Phoenix, AZ

Master’s of Business Administration with a concentration in Global Management

2003 2007

California State University, Northridge Northridge, CA

Bachelor’s Degree Business with a concentration in Marketing

Dean’s List

2008

The George Washington University, Arlington, VA

Certificate for the Administration of Commercial Contracts

QUALIFICATIONS

Proficient in Microsoft Office

Knowledgeable with MAC OS

SAP experienced

Proficient in Various Social Media Applications

Strong presentation skills

Excellent communication skills

Detail oriented

References available upon request



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