Post Job Free

Resume

Sign in

Customer Service Management

Location:
West Palm Beach, FL, 33405
Salary:
12.00
Posted:
July 06, 2013

Contact this candidate

Resume:

Address: *** ******* **.- **** **** Beach - FL ***11

Telephone: 561-***-**** E-mail: ab0l0k@r.postjobfree.com

PROFESSIONAL PROFILE

A business professional looking for a position that offers employee growth

and rigorous challenges to match whilst completing a BA in Business

Studies. Wishing to be part of a team amongst an organizational culture

that will further utilize skills and present opportunities to acquire new

abilities and expand upon transferable key skills.

WORK EXPERIENCE:

Company: Self-Employed

Job Title: Nightclub Marketing Director/Club Management (Palm

Beach County, FL)

Dates Worked: 03/2005- Present

Personal skills developed: Collecting data, compiling and preparing

reports, large cash handling, pay-roll management,

distribution and bookkeeping. Led the development,

and implementation of annual marketing plans

resulting in consistent year-on-year sales increases

that positively added to the bottom-line. The work

consisted of developing excellent VIP treatment

packages for each venue, scheduling party themes,

organizing and designing creative before providing a

quality event management service that set the

standard and modelled a pinnacle of professional

behavior to encourage optimum customer service for

each client. The service also included attending to

any negative customer issues/feedback with

understanding and intelligence.

Company: Administrative Assistant at

Great Hair Inc. (West Palm Beach, FL)

Job Title: Trainee Account Manager (Student placement)

Dates Worked: 11/2012 - 02/2013

Personal skills developed: Picked and packed all product orders for

shipment, accurately received and stocked inbound

orders, performed general office functions including

answering phones, filing, email, faxing, copying;

scanning, etc. Exceeded customer expectations by

providing outstanding service, and making innovative

and intelligent business decisions.

Company: Schumacher Automotive Group

(West Palm Beach, FL)

Job Title: Porter, Lot Management

Dates Worked: 10/2010 - 10/2011

Personal skills developed: Lot management, as well as timesheet

management and distribution and the transportation of

vehicles for specific service drives. The work

included transporting US Sugar Corporation vehicles

to and from Clewiston.

More follows...

EDUCATION:

Associate Degree in Arts, Palm Beach State College,

2008-2011

(Palm Beach Gardens, FL)

OTHER RELEVANT SKILLS AND ATTRIBUTES:

Good relationship manager with advanced organizational skills.

Bilingual: Fluent in English and Belizean Creole. (All Caribbean/Island

Dialects).

Social media savvy.

Advanced IT: All MS Word, MS Excel, MS PowerPoint and Mac Works.

Advanced in design: Adobe Illustrator CS3, Photoshop CS4.

Professional data entry skills: 75 WPM.

Office skills: Capable and organised customer facing administrator with e-

filing and record keeping experience. Can compile and report on research

via spread sheets and perceptively handle the most complicated of

complaints.

INTERESTS:

* A constant learner, I have undertaken a BA degree course to further my

interest in Business Admin and read a great deal about how successful

professionals expand their

Business acumen to benefit the organization they have chosen to grow

with. I also have other learning interests that would be of service to

an employer, such as employee development in emotional perception,

assessment and management, my interest in the stock market and in online

marketing and social media management.

* Motocross has played a considerable part in my life. No longer able to

compete in a semi-pro environment, I am now a very keen supporter and

follower of the sport.

* On a personal level, music plays a large part in my life; I couldn't go a

day without it. Privately, I would like to write a novel in the near

future.

REFERENCES:

Work Reference: Work references can be made

available upon request so

that I might have due time

to inform people before

contact is made.

Thank you for taking the time to read through my curriculum vitae.



Contact this candidate