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Customer Service Quality Control

Location:
Montebello, CA
Salary:
12/hr
Posted:
July 05, 2013

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Resume:

Adam Barak

***** ******* **. ******* *****, CA **344

Phone: 818-***-**** ; Email: ab0i8a@r.postjobfree.com

Performance Driven Customer Service Representative with proven abilities to

achieve and exceed in all avenues of business development.

Experience:

December 28, 2011- Present Quality Security

15928 Ventura Blvd. Suite 103 Encino, CA 91436

Security Guard

Fulfilled management needs and maintained diplomacy in all public relations issues

Maintained regular logs of security issues

Patrolled Gated community and reported on all suspicious activities

Successfully completed security training

April 14, 2008 – April 19, 2010 Sterling 350 W Arden Avenue, Glendale, CA 91203

Lead Generator/ Internet Researcher

Researched On-line sites for merchant leads

Attained high out-bound call volume according to division targets

Worked closely with CEO and Vice President on public promotions

and division’s quality control

Maintained regular logs of prospective clients

Conducted public surveys with practice owners throughout the United States

Successfully completed company training in Statistical Analysis and Effective communication

June, 19 2007- February, 6 2008 Cal-Pacific Products

20725 Prairie St, Chatsworth, CA 91311

Verification Analyst

Responsible for phone verification of merchant orders

Organized, analyzed, serviced and generated merchant accounts

Handled and maintained merchant database

September 2006- May 2007 Time Warner Cable

9260 Topanga Canyon Blvd, Chatsworth, CA 91311

Out-bound Sales Phone Representative

Handled heavy inbound phone sales and inquiries

Provided technical support for cable modem, cable box and digital phone

Responsible for email correspondence with several quality control departments

Accessed multi-screen while negotiate with subscribers

Motivated team player and independent work habits

Education:

September 1990 – July 1992 Pierce College

6201 Winnetka Ave. Woodland Hills, California 91371

Major Business

June 1993 –July 1995 California State University (CSUN)

18111 Nordhoff Street, Northridge, CA 91330

Major Business/Finance



Contact this candidate