Summary

The meaningful interpersonal skills that I have developed during my career

have allowed me to be successful. Organization and professionalism are at

the foundation of my management style. I believe in treating people with

honesty, fairness, and respect. My strong work ethic is one of my

greatest assets.

Experience

1999 - 2012 Controller - Corporate Headquarters

True2Form Collision Repair Centers, LLC, dba Gerber

Collision & Glass Cleveland, Ohio

Responsibilities

. Prepared financial statements for forty domestic retail stores

with 550 employees across four states, assisted by two staff

accountants.

. Managed, developed and trained the operations staff consisting

of twelve associates in the areas of Accounts Payable, Accounts

Receivable, Payroll reporting, and Cash Management.

. Conducted semi-monthly staff meetings to maintain open lines of

communication among departments.

. Conducted monthly department meetings to review and update

policies and procedures.

. Conducted semi-annual Corporate SOP training programs for

retail store staff.

. Developed the use of latest technologies for our financial,

banking, and IP telephony systems in order to stay ahead of our

competition.

Achievements

. Participated in the development of a new Corporate Office ---

from interviewing, hiring, and training staff --- to evaluating

accounting software packages --- to developing a working

relationship with the operations staff.

. Automated the e-mailing of financial statements and month-end

statistical reports.

. Consolidated the company-wide banking system into Corporate

Office, establishing proper controls and reconciliation

efficiencies.

. Uncovered five (5) major embezzlements at the store level which

led to the posting of cash being brought under direct control

of the Corporate Office.

. Consolidated the company-wide accounts receivable system into

Corporate Office, establishing tighter controls while

eliminating manual requirements at the retail store level.

. Implemented new accounting software platform in order to

convert data from six individual software platforms to one

platform.

. Developed and implemented accounting procedures with

appropriate documentation manuals for both the Corporate Office

and the retail stores.

. Developed a company-wide training program to improve workflows

and achieve greater efficiencies.

. Performed health benefit claims audit that resulted in

uncovering duplicate service provider billings. Recovery of

monies is continuous as a result of ongoing weekly audits.

. Uncovered erroneous health-benefit billings from service

providers; recovered monies for our self-funded plan, in

addition to recovering monies for our stop loss carrier.

1997 - 1999 Strategic/Business Plan Consultant

Information Service Center, Inc. Chagrin

Falls, Ohio

. Evaluated future direction of clients' business, staffing, and

computer needs.

. Conducted workflow studies to evaluate current and future

effectiveness.

. Conducted a marketing campaign that resulted in a 15% annual

increase to new business and a 5% increase to ancillary lines.

. Improved the efficiency of the billing system by automatically

generating invoices with the creation of packing lists.

. Created a marketing database using D-Base 4.

1982 - 1997 Controller /Vice President of Administration

Hogg Robinson Insurance Agency, dba Acordia National

Insurance Cleveland, Ohio

. Managed seventy-two person staff, ten with direct reporting.

. Managed Accounting, IS, Word Processing, and Reception/Mail

Departments.

. Developed and administered multi-branch/multi-department

strategic plans, budgets, and financial statements.

. Developed customized computer financial/management reports

resulting in increased efficiencies with the month-end/quarter-

end reporting functions.

. Negotiated building and equipment leases resulting in

significant savings for the company on future L.H. improvements

and capital equipment.

. Spearheaded efforts to attain a paperless environment to

ultimately achieve the ability to handle increased workloads

without additions to staff.

. Coordinated computer conversion projects, saving $100,000+ in

outside consulting services.

. Uncovered internal theft that was being perpetrated by

commissioned life insurance agent.

1976 - 1982 Financial Analyst

Shell Oil Company Middleburg

Hts., Ohio

. Developed and administered two three-year district sales

budgets, totaling $7M and covering 325 service stations.

. Administered $2M of dealer receivables resulting in increased

cash flows and profitability.

. Designed the allocation computer program for the U.S.

operations.

. Facilitated communications and capital lease requirements

between district sales offices and corporate staff.

. Audited facilities lease agreements and compliance to

operational procedures.

Education

Ursuline College Pepper Pike, Ohio

. B.A. - Business Administration w/Accounting

. GPA 4.0

. Graduated Summa cum Laude

Yale University New Haven, Connecticut

. Gifted-student lecture program attendee while in high school

Continuing Education Classes

. Business Writing

. Efficient Use of Time

. Interpersonal Communications

. Legalities of Hiring and Firing

. Ohio Labor and Employment Law

. Principles of Presentation

Computer Skills

. Microsoft Excel

. Microsoft Word

. Microsoft Outlook

. Insurnet/IBM RS 6000

. Hedberg Data Systems/Steelcase

. Creative Solution's WS2 and CBS

. UA Accounting Software by Applied Technologies

. Microsoft Dynamics Great Plains

. Microsoft FRx Financial and Forecasting software

License

. Life, Accident, and Health Insurance Agent - Ohio

. Property and Casualty Insurance Agent - Ohio (Inactive)

Janice M. Labinka

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