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Customer Service Sales

Location:
Kirkland, WA, 98052
Salary:
comm
Posted:
July 03, 2013

Contact this candidate

Resume:

Dameika Theus

206-***-**** ab0dpg@r.postjobfree.com

OBJECTIVE

To obtain a position with growth and longevity potential within an elite company that fosters a fast paced business

environment and that allows utilization of acquired education.

EDUCATION

Ashford University Clinton, IA

BA, International Business GPA: 2.98 June 2012 - Present

PROFESSIONAL EXPERIENCE

American Income Life Bellevue, WA

Insurance Agent October 2012 - Present

Current Life and Disability Insurance License in various states

Established relationships with local and national health and life insurance carriers

Sales support and service for group and individual clients

Create presentation materials to educate clients and "close the deal"

Maintain ongoing client contact and look for opportunities to expand the Agency's services

Provide technical product support to clients, answer questions and solve problems

Participate in ongoing industry education and remain up-to-date on government mandates

Help make the Agency great by promoting our brand in appearance, quality of service and products

June 2013

Micro-Surgical Technology Redmond, WA

Accounting Assistant April 2012 - September 2012

Follow accounting procedures and perform repetitive and routine bookkeeping and clerical accounting duties.

Specialized excel project to merge 4 different databases together into a new system that were instrumental to the

daily function of national sales force and in increasing company revenue on a grand scale to ASC and hospitals.

Kaiso Solutions/SMWS Seattle, WA

Account Manager January 2011 - March 2012

Daily and monthly billing transactions including PayPal, We pay, and credit card gateway.

Development and design of client twitter accounts and Facebook pages

Initial client interview for design specs on webpages and blog sites.

Responsible for direct contact with designers to ensure timely delivery of products.

Daily allocation and resolution of trouble tickets through CrM for Kaiso Solutions and Social Media Web

Solutions.

Answer company phone lines from 8-5

Problem solving any customer issues regarding products via email or direct contact.

Any and all maintenance of client accounts

Development of customer survey

Responsible for any inter-office or outgoing communication

Personal assistant to company owner

Visible.Net Redmond, WA

Marketing Consultant November 2010 - January 2011

Advise clients in an area to create and provide a variety of technological advances and opportunities, as well as offer

superior support and advice during each and every phase of communication with any of our merchant sellers.

Whatever the phase the goal is to assist or training or lead our client with our ecommerce software

Score Solution Kirkland, WA

Customer Service September 2008 - November 2010

The selling and implementation of financial products, credit repair, debt settlement, loan modification and

forensic loan audits. Responsibilities also included performing outbound sales calls to potential and existing

customers to generate new business. Customer service, problem-solving, and credit management. Prioritized to

meet business goals. Answered high volume multi-lined phone system. Maintained product knowledge through

clinics, sales meetings, and industry publications. Assisted other departments when needed.

Tri-Star Financial Bellevue, WA

Loan Originator March 2006 - August 2008

Responsibilities included but not limited to processing and originating loans for clients. Counseled customers and

submitted loan applications to processing and underwriting for approval using laptop technology Calyx Point.

Maintained working relationship with brokers, realtors, loan officers, banks, processors and realtors and

appraisers to ensure future business. Ensured accuracy of documents required for processing, underwriting, and

closing.

SKILLS / ABILITIES

Experienced professional with a successful career in insurance, mortgage, finance, marketing business

development, and administration.

Excel at interfacing with others at all levels to ensure organizational goals are attained.

Proactive approach has resulted in capturing numerous accounts and expanding client base.

Possess excellent interpersonal, analytical, and organizational skills.

Excel within highly competitive environments where leadership skills are the keys to success.

Superior communication skills – both written and verbal - with professional phone etiquette.

References

Available on request



Contact this candidate